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All reviews train station spa facilities perfect location boutique hotel junior suite medici chapel steam room quiet street great boutique side street beautiful hotel mini bar two blocks breakfast buffet san lorenzo i highly recommend this hotel around the corner
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Reviewed 14 October 2017 via mobile

Right in the heart if Florence. Nice, clean and modern rooms and accesses to a well equipped fitness center. The spa area was a bit of a disappointment but maybe related to high expectations. The service was very friendly and helpful.

Stayed: October 2017, travelled solo
Thank Karolina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisa T, Responsabile reception at Firenze Number Nine Wellness Hotel, responded to this reviewResponded 17 October 2017

Dear Karolina,
Thank you so much for taking the time to write a review on Tripadvisor!We are all very pleased to see that you enjoyed your time with us and I appreciate you taking the time to let us know. I am so sorry to read that the Spa was dissapointing but I would to konw the reason to find a solution.
I do hope to have the opportunity of welcoming you back at some future date.

Best regards

Antonella Cristiano
Operational Manager
Firenze Number Nine Wellness Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

This hotel is spotless.
Great location. Close to the train station, the Duomo and the Market.
Modern 4 star Spa hotel (feels like a 5 star hotel)
Welcoming and professional staff.
I stayed in a single room which was cosy and spacious. Room was very comfortable and quiet, with excellent amenities. Great shower.
Delicious breakfast, with a wide range of choices.
Hotel offers Spa, beauty and fitness centre.
A great choice for a relaxing vacation.
Highly recommended for any type of stay.

  • Stayed: October 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank einavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisa T, Responsabile reception at Firenze Number Nine Wellness Hotel, responded to this reviewResponded 14 October 2017

Dear Einavi,

What a glorious review! Thank you so much for taking time out to share it with the Trip Advisor community.
Every member of the team endeavours to provide our guests with the best sojourn possible and I am delighted you experienced this throughout your stay with us.
It is just great to read how much you enjoyed the hotel ambience, your very comfortable accommodation and your room amenities so much.
I am delighted you found our breakfast buffet the delicious and varied.
Thank you again for taking the time to share your impression of your N9 stay with our Trip Advisor friends.

best regards

Antonella Cristiano
Oprational Manager
Firenze Number Nine Wellness Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Wow. This place just blew me away.

Had it recommended as the place to stay and definitely was.

Great room, lovely reception area and great breakfast (although gutted that after the first morning, there were no custard filled croissants the next two days as they were fantastic).
Great location right in the centre.
Can't recommend this place highly enough and no idea why it's not got a fifth star!

Stayed: October 2017, travelled as a couple
1  Thank Craigogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisa T, Responsabile reception at Firenze Number Nine Wellness Hotel, responded to this reviewResponded 14 October 2017

Dear Craigogg,

Thank you so much for your sincere, warm words of appreciation!
We certainly could not wish for better than ‘WoW’.
It is just great to learn that you enjoy staying with us so much.
Thank you once again for recommending us so highly.
We all look forward to having you back for another stay with us at the N9.

Best regards

Antonella Cristiano
Operational Manager
Firenze Number Nine Wellness Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Loved our stay at Firenze Number Nine! The staff was so wonderful and sat with us for 20 min recommending what we do while in Florence. Everything is walkable from the hotel - market centrale (5 min), the Duomo (5 min), the David (10 min), Ponte Veccio (10 min). The rooms were quite large for a city hotel and we had access to their spa (hot tub, sauna, gym). Highly recommended.

Stayed: October 2017, travelled with friends
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisa T, Responsabile reception at Firenze Number Nine Wellness Hotel, responded to this reviewResponded 14 October 2017

Dear Michelle K,
Thank you for taking the time to review your stay with us at the N9.
I am happy to read that you found our team so very helpful, as they always strive to exceed all our guests’ expectations and to read that they have fully succeeded is just fantastic. .
Our unbeatable central location in the historic centre of the city is always a bonus whatever the nature of your Florentine trip.
I do hope you get the opportunity to come back and visit us again sometime in the near future.

Best regards

Antonella Cristiano
Firenze Number Nine Wellness Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Beautiful newly renovated spa-hotel just a few minutes walk from the Duomo. Great location. Wonderfully comfortable, modern, quiet rooms with excellent amenities. Excellent, extremely helpful and friendly staff who went out of their way to make us welcome. Delicious breakfast each morning included with the room. Beautiful spa and fitness center. Stayed 6 nights there and couldn’t have been happier with our accomodations. Highly recommended for couples.

Room Tip: Higher floors are quiet, especially facing west.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank danielbZ5906UC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisa T, Responsabile reception at Firenze Number Nine Wellness Hotel, responded to this reviewResponded 14 October 2017

Dear Daniel,

Thank you for taking the time to review your stay with us at the N9. We are all very pleased to see that you enjoyed your time with us so much and I appreciate you taking the time to let us know.
Every member of the N9 team has great passion for the work that they do and extend great care and dedication to everyone who stays here. They are all truly delighted to read your compliments.
I am delighted you enjoyed the hotel ambience, your quiet accommodation and its many amenities so much.

Best regards

Antonella Cristiano
Operational Manager
Firenze Number Nine Wellness Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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