Hotel Europa is wonderful for many reasons but the most exceptional reason is owner Miriam's warm and friendly manner. You will immediately feel welcomed and "at home" by Miriam who truly cares about her guests and has a smile like sunshine! The customer service provided by the staff is very thoughtful: they switched the television to an english station when I entered the breakfast room every morning, asked if I was warm enough, and were generally very attentive and kind.
The hotel is perfectly located (I had a view of the Duomo from my window), is spotlessly clean, and provides outstanding value, and comfortable amenities.
Miriam is the nicest hotel owner I have ever encountered and I'd like to go back to Florence just to stay at her hotel!More
- Free Wifi
- Breakfast included