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Reviews (693)
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All reviewsboutique hotelpiazza santa maria novellatrain stationcommon areas aredeluxe roomfour seasonshotel is beautifulfavorite hotelhome away from homerooftop terracelounge areaour honeymoonpleasure of stayingfresh fruitrooms are smallthe location is perfectloved this hotel
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47 - 52 of 693 reviews
Reviewed 14 September 2017

Great hotel on the Santa Maria Novella Piazza. We were greeted with a welcome drink while checking in in their beautiful lobby. The hotel has a lovely restaurant on the Piazza and complementary snacks were available the majority of the time. The service is impeccable! There is also a terrace on the top floor. It nice for relaxing but does not have much of a view. Our room was small but had a large bathroom which was very nice. The location is GREAT! Highly recommend and we will definitely stay there again!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank bhanna23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

We recently got married in Florence and stayed at the JK place for 5 days during our wedding week. I could not be more complementary. The place is divine with the most elegant decor. The staff are friendly, warm and very professional. Our guests were over the mood with the service and quality! We would stay again and again!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank JayKayMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

This hotel was absolutely wonderful. I'm so lucky that this was the first hotel we slept in upon arrival in Florence. I can still smell the diffuser welcoming you into the beautifully outfitted lobby and restaurant. The staff were incredibly friendly!! Everyone working there was happy and attentive. The location is perfect as well. Will stay again!

Stayed: August 2017, travelled with family
Thank RenewablesChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

My wife planned our trip throughout Italy so each time we moved from one hotel to the next it was a huge surprise for me since I had no idea where we were staying each time. This place is centrally located in the heart of Florence. Boutique style hotel. In Florence you can walk anywhere to shop and eat. The service here is 5 stars. Not good for kids.

Room Tip: It is nice being on the second floor so you can go up and down the stairs.
  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Travel808J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

This is a fantastic small boutique hotel(5 star) in a great location. The hotel staff were friendly and accommodating and the room was beautiful and well appointed. Being so close to Santa Maria Novella and many of the top sights was a plus. The food and service at breakfast was excellent. I would highly recommend

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank bencarollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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