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“in the heart of Florence!”
4 of 5 bubbles Review of Hotel Globus

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Hotel Globus
Ranked #62 of 421 Hotels in Florence
Certificate of Excellence
Athens, Greece
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“in the heart of Florence!”
Reviewed 30 March 2012

in a charmy city,right in the center,next to the Mercato di San Lorenzo and Chiesa di San Lorenzo and less than 5 min by feet to the Piazza del Duomo the location is ideal!!!tha room was clean and in good condition.the bathroom was big and new.i loved the view to the chapel from my room.the people in the reception were extremely friendly and helpful with good english(something not usual in Italy).the breakfast was good for Italian standards with good quality!the man in the breakfast room was very kind and helpful to satisfy us.free wi-fi was the plus with good signal!also they provide free internet in the reception.very good value for money for the expencive Florence.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kostasicebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikeit, Responsabile relazioni con la clientela at Hotel Globus, responded to this review, 15 April 2012
Dear kostasicebar,

We’re extremely happy that you enjoyed your experience at Globus! I can see you appreciated almost every aspect that is important in our job, it definitely makes us happy:)

Reading your comment I gather that you stayed in one of our Superior Rooms, they indeed are of a bigger size and some of them also have a view over the Medici Chapels. We’re also happy that you noticed the room’s cleanness and the fact that the wi-fi signal in the room was strong. Fortunately it’s quite easy for us to achieve, being a small hotel:)

We’re also very happy that you liked our breakfast, which we’re trying to make even better. In fact, we’ve just enriched it with 2 fresh types of cheese, fontina and emmenthal, and boiled eggs. Unfortunately, given the lack of a proper kitchen, we can’t prepare scrambled eggs and bacon. But who knows, maybe one day we will even be able to have that!

Let me also thank you very much for appreciating our staff’s efforts to make your stay even more pleasant. We’re also honored that you say our English was better than average, it certainly makes us all proud!

All in all, thank you again for your feedback and for your stay, we’re looking forward to your next trip to Florence!

Best regards,
Luca – Hotel Globus
Firenze
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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tampere
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2012

I stayed four nights in hotel Globus, in the middle of historical Florence. The location is perfect, the rooms are small, but very cozy and clean. Bed was comfortable and the new bathroom very nice. The atmosphere was warm and the personal was very friendly. The breakfast was good and in the lobby coffee and tea was always available. I can warmly recommend this hotel to visitors in Florence, because the hotel is really worth of its price.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heti745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikeit, Responsabile relazioni con la clientela at Hotel Globus, responded to this review, 15 April 2012
Dear heti745,

Thank you so much for your kind words! We’re extremely happy that we were able to give you all the comfort and professional service you needed. I see you stayed in one of the rooms with a renovated bathroom. Yes, we started to refurbish them, usually we do that in winter season to avoid any possible inconveniences that this might cause to our guests.

We hope to see you in Globus again one day, please accept our best regards!

Luca – Hotel Globus
Firenze
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Rome, Italy
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2012

Excellent hotel!! Very good service, lovely workers! Perfect room service every day!! Good breakfast!! Very well situated in 5 min from train/bus station. All points of interest aroun it, easy to reach all kind of places from shops to restaurants!! If you come in Florence for few days or 1 week i advice Global Hotel as a perfect place to stay!!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vilkaletka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikeit, Responsabile relazioni con la clientela at Hotel Globus, responded to this review, 15 April 2012
Dear Violetta_Minina,

First of all please allow us to thank you for your stay and for a lovely review. By the way, compliments on your Italian, it’s immaculate!

From what I can read you basically enjoyed every single aspect of our Hotel, that’s great! As I already wrote, our position is really great, it’s so easy to “navigate” everywhere from here. Also, we’re all very glad that you liked our breakfast and service, and that you found our staff helpful!

All in all, we’ll be waiting for your next visit! Please accept our best regards.

Luca – Hotel Globus
Firenze
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Buenos Aires, Argentina
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 March 2012

This small hotel is located right in the center of Florence, within walking distance to all major attractions. It is also very near SMN train station. The reception is on the second floor (first floor in UK), so if you have limited mobility it’s not a good choice. In addition, the elevator is so slow that I ended up using the stairs all the time. The room was tiny, but that’s not uncommon in Italy. The hotel was very clean and the windows overlook a quiet street at night. Heating was good.
Strength: The front desk staff was helpful and very friendly. We had a problem with the heating equipment, so when I contacted them about it the reacted immediately and solved it promptly. Also they helped with the notebook available for guests in the lobby.
Weakness: The breakfast room was a bit too small, and the seating space was a little insufficient. We were lucky the room was never crowded while having breakfast. The style is buffet, but with limited choices. You can’t help yourself to hot beverages –there’s a man who makes coffee or serves hot water for each guest. He’s constantly behind the bar and is also in charge of refilling all products available and clearing up tables. Sometimes he is a bit noisy, especially when he starts to wash the dishes right there too.
I would go back, as it is good value for money.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeoDiCecco_BA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikeit, Responsabile relazioni con la clientela at Hotel Globus, responded to this review, 15 April 2012
Dear LeoDiCecco_BA,

Let us thank you very much for your feedback and for your contribution to the TripAdvisor community.

It’s very reassuring to read that you would consider coming back to Globus because you consider us a good value overall, even with the few downsides that you mentioned. As you can read in many other reviews we’re always willing to help our guests with their bags. We also believe that the size of our breakfast room should not be a big problem given that the breakfast is served from 7.00 till 10.00 and Roberto (the breakfast guy) does his best to manage it efficiently. Of course if all 40-45 guests come down at the same time it’s inevitable that some people will have to wait, but I suppose it can happen on many other occasions – like visiting the Uffizi – if everybody shows up at the same time, a longer queue is a natural outcome.

As for the pluses, thank you very much for noticing how convenient our position is. As you noticed, you can easily reach most tourist sites just on foot. Your comment on the cleanness level is also very much appreciated – this should be the priority to each and every hotel, independently of its size or prestige.

Oh, a tip for your next stay. Maybe you could consider booking on of our Superior rooms? They’re definitely more spacious!

Again, thank you very much for your stay and let’s hope that your next one won’t be very long from now!:)

Best regards,
Luca – Hotel Globus
Firenze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
adam20dj
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 February 2012

Large room but not modern,small bed,the tv wan't work good.The area is not good for the night

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam20dj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikeit, Responsabile relazioni con la clientela at Hotel Globus, responded to this review, 5 March 2012
Dear adam20dj,

First of all let me thank you for staying in our Globus this February. As much as we appreciate your feedback and know that this is your personal opinion which we absolutely respect, we feel that we need to clarify a few things for our future guests.

You stated that your bed was small. Please know that our single beds are of standard measures of 80x190cm, with exception of our Single rooms that are equipped with beds large 120cm. We would love to put bigger beds in our hotel, but unfortunately it would create some logistic problems inside the rooms.

As for the TV that didn’t work good, this issue could have been the easiest to solve, had you only asked for assistance at our front desk. We’re always happy to help our guests by sorting out those little inconveniences that may occur during their stay.

About the hotel area, could we inquire what did you mean by stating that it is not good for the night? Since the hotel is located in a very central area of Florence, this judgement is particularly surprising, given that our area and generally all the historical centre of Florence is mostly perceived very safe and quiet by guests that tend to come back later at night.

Lastly, would like to remind you that the hotel was totally refurbished a few years ago and of course we would like to assure you that we will do our best to make Globus even more modern than it already is to maintain the particular contemporary feel that distinguishes it from other hotels in the center of Florence.

Please accept our best regards,

Luca – Hotel Globus
Firenze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Globus

Property: Hotel Globus
Address: Via Sant'Antonino, 24, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#38 Luxury Hotel in Florence
#103 Business Hotel in Florence
#119 Romantic Hotel in Florence
#121 Family Hotel in Florence
Price range (per night): ₹ 8,067 - ₹ 21,627
Hotel Class:4 star — Hotel Globus 4*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Globus was completely renovated in June 2016. The new reception area, located on the street level of Via Sant'Antonino, is now connected to all rooms thanks to our new elevator. The new breakfast area overlooks a small courtyard with a nice vertical garden. Our staff is a mixture of all ages, languages, cultures and countries, always smiling and willing to offer you tips on places to visit, restaurants to try. They're always there for you. For what regards our location, it is definitely one of the key features of Globus. The proximity to all the Santa Maria Novella train station and all main attractions, including the Duomo, both major museums (Uffizi and Accademia Galleries) or Ponte Vecchio, among others, makes it very easy to plan even the busiest day without the need to lose time getting from the hotel to your desired location. What makes our neighbourhood special though is definitely the Mercato Centrale, located just around the corner from here. In the morning, that is where you want to go if you're planning to buy some food to take back home, or simply want to try the famous Tuscan specialties, "trippa" and "lampredotto". Where this place shines though is the 1st floor, open from 10am until midnight. It's a big, modern open space with many restaurants, serving a variety of really delicious food. Make sure to check it out! ... more   less 
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Also Known As:
Globus Hotel Florence

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