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“Maria M Most pleasant stay in Florence” 5 of 5 bubbles
Review of Hotel Berna

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Hotel Berna
Ranked #130 of 638 Florence B&B and Inns
Certificate of Excellence
Rhodes
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Maria M Most pleasant stay in Florence”
5 of 5 bubbles Reviewed 24 April 2012

We were a party of six friends . Booked the hotel for its location close to the train station and very close to the all the sights . Supermarket on the ground floor with the central food market round the corner. Didn't expect for a 2 star hotel to have such facilities. Francesca and Paolo at the reception were very helpful with information and making us a superb cappucino with our breakfast. Coffee and tea facilities in the room were great plus slippers for the guests. We stayed in 4* in Bologna later and it didn't provide the facilities that Htl Berna had. Being on the 3rd floor and having a small elevator didn't bother us much. Actually it was good exercise for us after eating and wine tasting. Would book again when in Florence .

Room Tip: room at the back is less noisy
See more room tips
  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

Traveller rating
    154
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    27
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Rhodes Town, Greece
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

We had a pleasant stay in this 2 stars B&B hotel which felt like home. The staff - especially Francesca - was just super! The breakfast was very good. Free wi-fi. Nice location, next to the train station, about 10-15 minutes walk from the Duomo. A lot of shops and trattorias around. We strongly recommend it!

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank loukiav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, Responsabile relazioni con la clientela at Hotel Berna, responded to this review, 19 June 2012
Dear Client,
Thank you for choosing "Hotel Berna " for your holidays in Florence.
We would like to express our sincerest thanks for the words you wrote regarding our b/b.
We always hope that our friendly and informal way to help our clients is appreciated.
Thank you agian for your collaboration.
Kindest regards
ciao from Francesca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

Good location just opposit the SMN train station, supermarket is beside the B & B, Clean and very nice room and not small, nice washroom and enough hot water. The Breakfast is good, caffe, cappunico, latte. The main point we like Hotel Berna, is Francesca & the owener, Paolo they are very friendly, make you feel very relex & enjoy stay here.
Hong Kong

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

I would have given this B&B five stars, but couldn't because there was no hot water when I arrived and it was so cold that all I wanted to do was take a hot shower. Having said that, it was a lovely B&B, staffed by really wonderful people.
Berna is a very typical B&B with the rooms right off the entry area so you can hear everything from the hallway. But it was always quiet at night. The room was large, though for some reason it had way too many chairs and very few places to set things.The bed was firm and comfortable.
The bathroom was recently remodeled and had a bidet and towel rack warmer, both lovely things to have when you're traveling.
The TV had a couple English language news stations, which I really appreciated.
The morning breakfast was very plentiful. The coffee from the espresso machine (not instant) was a fantastic treat!
Also, I really liked the location which was next to the train station but still close to the Duomo.
But mostly this was a lovely stay because of Francesca. She was so friendly and willing to help. As a solo traveler I really appreciated her. Thank you!

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pueblo, Colorado
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 4 February 2012

Hotel Berna is located very close to the Santa Maria Novella train station, literally a 5 minute walk. It is on the 3rd floor (4th if you are American as they count "ground" as we count "first") but there is an elevator. It is very secure and safe. The rooms are beautifully decorated with antiques and very colorful. There are balcony rooms available as well. The breakfast is one of the best I've had in a hotel in Italy. Francesca runs this hotel with joy and attention to detail. This is my second stay in Hotel Berna and I will be staying there every time I visit Firenze!

Room Tip: Balcony rooms are available.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Makara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, Responsabile reception at Hotel Berna, responded to this review, 7 March 2012
Thank you so much for your kindness. We'll wait for your coming back. Ciao from all the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Largo Fratelli Alinari 11 | Santa Maria Novella, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #130 of 638 B&Bs / Inns in Florence
Price range (per night): ₹ 4,048 - ₹ 11,855
Hotel Class:2 star — Hotel Berna 2*
Number of rooms: 9
Official Description (provided by the hotel):
It's easy to fall in love with Florence, and it's inevitable that you will fall in love with the 2-star Hotel Berna.It will be the lovely rooms and friendly hospitality; it will be its convenience to Santa Maria Novella train station; it will be because this hotel makes a stay in Florence for work or pleasure even more pleasant.Whether your favorite sights are the fascinating Galleries of the Accademia, or the fun boutiques on the shopping streets of the town center, Hotel Berna in Florence makes them easier to reach than ever. ... more   less 
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Also Known As:
Berna Hotel Florence

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