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“Very comfortable B&B” 5 of 5 bubbles
Review of Hotel Berna

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Hotel Berna
Ranked #154 of 653 Florence B&B and Inns
Certificate of Excellence
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very comfortable B&B”
5 of 5 bubbles Reviewed 30 March 2012

Good location just opposit the SMN train station, supermarket is beside the B & B, Clean and very nice room and not small, nice washroom and enough hot water. The Breakfast is good, caffe, cappunico, latte. The main point we like Hotel Berna, is Francesca & the owener, Paolo they are very friendly, make you feel very relex & enjoy stay here.
Hong Kong

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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325 reviews from our community

Traveller rating
    154
    131
    28
    5
    7
See reviews for
66
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Minneapolis
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

I would have given this B&B five stars, but couldn't because there was no hot water when I arrived and it was so cold that all I wanted to do was take a hot shower. Having said that, it was a lovely B&B, staffed by really wonderful people.
Berna is a very typical B&B with the rooms right off the entry area so you can hear everything from the hallway. But it was always quiet at night. The room was large, though for some reason it had way too many chairs and very few places to set things.The bed was firm and comfortable.
The bathroom was recently remodeled and had a bidet and towel rack warmer, both lovely things to have when you're traveling.
The TV had a couple English language news stations, which I really appreciated.
The morning breakfast was very plentiful. The coffee from the espresso machine (not instant) was a fantastic treat!
Also, I really liked the location which was next to the train station but still close to the Duomo.
But mostly this was a lovely stay because of Francesca. She was so friendly and willing to help. As a solo traveler I really appreciated her. Thank you!

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pueblo, Colorado
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 4 February 2012

Hotel Berna is located very close to the Santa Maria Novella train station, literally a 5 minute walk. It is on the 3rd floor (4th if you are American as they count "ground" as we count "first") but there is an elevator. It is very secure and safe. The rooms are beautifully decorated with antiques and very colorful. There are balcony rooms available as well. The breakfast is one of the best I've had in a hotel in Italy. Francesca runs this hotel with joy and attention to detail. This is my second stay in Hotel Berna and I will be staying there every time I visit Firenze!

Room Tip: Balcony rooms are available.
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Makara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, Responsabile reception at Hotel Berna, responded to this review, 7 March 2012
Thank you so much for your kindness. We'll wait for your coming back. Ciao from all the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 December 2011

Off the back of a rather dull and dreary visit to Napoli, Hotel Berna and Florence proved to be the perfect antidote to our pessimism.

The hotel's receptionist, Francesca, was extremely warm and helpful. Not only did she greet us with a huge smile each time we came through the doors, but she also went out of her way to arrange a last minute trip to Chianti for us as well. She is truly one of the reasons why I would want to go back to Florence, and Hotel Berna.

The hotel's owner, Paolo, also greeted us with fresh bread, a fruit basket, and drinks while taking us to our rooms. This was a pleasant surprise, in a trip that had thus far been peppered by overpriced attractions and conniving men on the streets.

The rooms that were provided were also elaborately decorated and clean. It was quite a change from our barebones hotel in Napoli. The charm of the room was carried through to the reception area, and also the breakfast room.

Given the rates that were paid, the location of the hotel, the warmth of the staff, and the charm of the room, I daresay that this has been the best hotel that I have been in all the 27 years of my life!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reigndeerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint-Petersburg/Russia
2 reviews
4 of 5 bubbles Reviewed 22 November 2011

Hotel is nicely located just near the railway station so when you come from the airport by shuttle bus your are almost within 3 minutes of walk to the hotel. You would have your own keys to enter the building and open all the doors, since hotel is located on 3rd floor of ordinary building. The rooms are clean and quite good in size, have kettle, refrigerator, TV and Wi-Fi. In a bathroom that is also quite big in size (at least by Italian marks) we even found a toothbrushes and toothpaste. Franseca, the owner is a kindness itself, is doing her best to make your stay happy and trouble free. In the mornings she makes a perfect coffee with a professional machine as a real barista (actually she finished some professional courses in that area).
Next door to the hotel is the supermarket, so you may buy some food in case you need it - extremely convenient. Buses to outlets (Barberino and The Moll) are also departures from the places that are within few minutes of walk.
All in all we were very happy to stay in Berna and would recommend this hotel.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mazaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, Responsabile relazioni con la clientela at Hotel Berna, responded to this review, 24 November 2011
Dear Client,
Thank you for choosing "Hotel Berna " for your holidays in Florence.
We would like to express our sincerest thanks for the words you wrote regarding our b/b.
We always hope that our friendly and informal way to help our clients is appreciated.
Thank you agian for your collaboration.
Kindest regards
Francesca & Adriana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Largo Fratelli Alinari 11 | Santa Maria Novella, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #154 of 653 B&Bs / Inns in Florence
Price range (per night): ₹ 4,519 - ₹ 11,439
Hotel Class:2 star — Hotel Berna 2*
Number of rooms: 9
Official Description (provided by the hotel):
Stay in the Heart of Florence – Great location – show map Just 275 m from Florence's Santa Maria Novella Station, Hotel Berna features spacious rooms with free Wi-Fi, parquet floors, and an electric teakettle. You can walk to the cathedral in 10 minutes. Air-conditioned rooms come equipped with classic furnishings, double-glazed windows, and a flat screen TV. Each features a private bathroom, complete with shower, hairdryer, and toiletries. Breakfast at Berna Hotel is buffet style including freshly baked croissants, pastries, and fresh fruit along with juices. It is served daily in the breakfast room with hardwood floors and red fabrics The Uffizi Gallery is reachable by foot in 15 minutes, as is Ponte Vecchio. The Medici Chapel is a quarter mile away. San Lorenzo is a great choice for travelers interested in cathedrals, food and art. This is our guests' favorite part of Florence, according to independent reviews. ... more   less 
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Also Known As:
Berna Hotel Florence

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