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“rooms and service”

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Hotel Palazzo Ognissanti
Ranked #176 of 422 Hotels in Florence
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“rooms and service”
Reviewed 16 June 2012

Hi we booked and repaid with the above hotel in june 06/2012.First of all I must say that room was clean breakfast and service was good. Our complaint was the room we where given was on the ground floor right on the pavement, the noise from the cars motobikes and pedestrians, felt that they were passing through our room.
In the morning we complained and were given a room on the 4th floor quite but there no windows
only a balcony from the roof that had bee closed had two small windows, for light there where two small broken dirty openings in the roof. If you intend to book make sure you ask for a room between first and 3rd floor.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank george433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
London, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 June 2012 via mobile

Stayed five nights. Tiny double room, a/con not controllable, fridge useless and not restocked, very little clothes storage, lack of hangers, tv hard to operate. Breakfast ok. Clean. Staff try to help but seem a bit lost. Disappointing.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TaniaJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paramaribo, Suriname
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 8 June 2012

As i like my luxury ( clean bath-shower-toilet-bed) i opted for a 4 star hotel for my stay i Florence.
This hotel has recently been refurbished and you can clearly see that. The staff are very helpful and accomodating, which makes up for most of the stuff lacking. The room was small with a single window which looked out over Florences rooftops. The bathroom was new and functioning very well. Just the bed was horrible to sleep in. I arrived on a sunday and it seems in Italy nothing gets done on that day. The temp was 30C....and the AC was not functioning..sleeping at night was impossible in that heat. A call to the reception and they turned the temp down.....i did not notice it at all. Also my safebox was not working.
The next day, i got a new electronic key and everything was working perfectly: safe box and AC!
Breakfast was good, for everyone something to choose from, wether ur a veggie or a meaty.
The hotel is situated about 4 blocks from the city center and walking is a must! Unbelevable atmosfere and good food. There are wine bars and restaurants all around, including in the same street. Opposite is a small minimart for emergencies.
Roomservice is limited to breakfast.
Overall they are striving for a 4-star status, which they probably will achieve. Its just, that they're not there yet.

Room Tip: Choose a room facing the front street with a balcony.
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  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank An J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 June 2012

Stayed in the hotel with a group, hotel had fairly small rooms, but good elevators, and everything was clean and neat. My room had a balcony and great blinds and curtains that completely blocked sunlight. Breakfast was fabulous, much more extensive than I expected. It even had scrambled eggs, fresh fruit, and yogurt, in addition to meat, cheese, and pastries. Hotel provided free wifi, though signal strength was pretty weak in my room, better in the lobby.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DLillith21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2012

I enjoyed my stay here - small room (I was traveling alone, so one twin bed) with TV, wifi, pre-loaded mini fridge, small bathroom with shower, closet, and suitcase stand. Window opened onto the street - love that! - and the shutters allowed for total darkness at night. Positives: great for what I needed: a place to sleep and crash after too much sightseeing; breakfast is phenomenal - huge variety of food buffet-style, with eggs, meats, cheeses, juices, coffee, pastries, jam/nutella/spread, mini muffins, toast, cereal, yogurt (!!); staff was friendly and helpful. Negatives: thin walls and wi-fi only worked 50% of the time, plus taxes to pay at check-out. In all, positives outweigh the negatives and I really enjoyed my stay!

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSfire4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Ognissanti

Property: Hotel Palazzo Ognissanti
Address: Via Maso Finiguerra 12R, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#94 Luxury Hotel in Florence
Price range (per night): ₹ 6,355 - ₹ 17,259
Hotel Class:4 star — Hotel Palazzo Ognissanti 4*
Number of rooms: 44
Official Description (provided by the hotel):
Palazzo Ognissanti Hotel is located in an important 19th century building in the historical city center of Florence, on the corner of Borgo Ognissanti and Via Maso Finiguerra. Just minutes away from the Santa Maria Novella train station, from the main city monuments and the Exposition and Conference Center. Nearby there are some of the cities' finest restaurants and typical florentine "trattorias", all within walking distance. The rooms are furnished simply and functionally. WiFi internet connection is free of charge. The Hotel has special agreements with various garages in its surroundings. ... more   less 
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Also Known As:
Best Western Florence
Florence Best Western

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