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Traveller rating
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All reviews beautiful hotel piazza della signoria turn down service perfect location breakfast room uffizi gallery beautiful room lobby bar star hotel the hotel staff front desk staff deluxe room our honeymoon breakfast was excellent would highly recommend this hotel large bathroom the air conditioning
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Reviewed 31 October 2017

Our experience here was flawless. Our room was very comfortable and beautifully appointed. The staff were invariably pleasant and helpful and there was a general sense that they would happily do whatever was needed to make our stay enjoyable. Franco in the restaurant and bar and Elisa as the breakfast greeter and at the front desk were particularly warm and attentive. There were many little touches, such as the wastebasket being emptied during the turndown service. The breakfast was sumptuous, with delicious cheeses, grilled vegetables, and a wide selection of fruit in addition to the usual breakfast items. The location is splendid, just steps from the Uffizi, the Piazza de la Signoria, and the Palazzo Vecchio. The bar is a very pleasant place for a nightcap. The hotel is beautiful and we had a wonderful time here.

Room tip: Some rooms are quite distant from the elevator; if that's a problem, specify when booking.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank gkq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluadvance, Direttore at Bernini Palace Hotel, responded to this reviewResponded 6 November 2017

Dear Guest,

Thank you very much for leaving such a positive comment.

It will be my pleasure to share your kind words with my Staff. The attentiveness of our personnel is undoubtedly one of our strong points, as well as the great location of the hotel itself.

Looking forward to welcoming you again soon, I send

My kindest regards.

David Foschi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Everything was fabulous about our stay! The location can’t be beat, the people were so friendly and kind, especially Lorenzo, the lead concierge. The rooms were very clean and the hotel very well kept.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank Kimmi67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluadvance, Direttore at Bernini Palace Hotel, responded to this reviewResponded 30 October 2017

Dear Guest,

Thank you very much for leaving such a positive comment on your stay here with us.

I will surely share your kind words with my great Staff.


Looking forward to welcoming you again soon,

My warmest regards.

David Foschi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

We were moved to this hotel after a mix up with bookings elsewhere and we really fell on our feet. This is a beautiful hotel and the staff are exceptional. Nothing was too much trouble, our room was serviced twice a day and everything was of the highest quality. We would return here in a heartbeat. Felt spoiled and pampered for a few days and loved it!

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Johanne W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluadvance, Direttore at Bernini Palace Hotel, responded to this reviewResponded 21 October 2017

Dear Guest,

I am really grateful for the positive comment you wrote.

I will surely share your kind words with my Staff, who always do their best to make our guests feel as comfortable as possible.

Looking forward to welcoming you again soon, I send

My warmest regards.

David Foschi
General Manager

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Reviewed 10 October 2017

The location of this hotel would be hard to better. The staff all seem really happy to be their and to be of service although the front desk service can be a little patchy. Breakfast is good and the breakfast service excellent. We had a superior double which was small but adequate. There can be some intrusive street noise but that is the price you pay for a city centre location in a vibrant city. The soundproofing between rooms could be better but is not awful. All in all a good package.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank BathMarske
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluadvance, Direttore at Bernini Palace Hotel, responded to this reviewResponded 11 October 2017

Dear Guest,

Thank you very much for leaving a comment on our Bernini Palace Hotel.

It is indeed very well located, so that the main attractions of the city can be reached in a few minutes.

Looking forward to welcoming you again soon, I send my kindest regards.

David Foschi
General Manager

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Reviewed 6 October 2017 via mobile

This hotel is great. Good location, good rooms, great staff, good breakfast, good bar. Nice attention to detail.

No negatives about this other than it lacked a coffee machine in the rooms.

Mimosas at breakfast and they greet you by name.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank Prettyjen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluadvance, Direttore at Bernini Palace Hotel, responded to this reviewResponded 9 October 2017

Dear Guest,

I am very grateful for your positive comment on our Bernini Hotel.

I hope to welcome you again soon here in Florence.

My warmest regards,

David Foschi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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