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All reviews portable wifi beautiful hotel arno river spa area shuttle service free bikes room overlooked the river outdoor pool steam room busy road minute walk florence city centre shuttle bus little touches restaurant staff the hotel offers breakfast was amazing
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Reviewed 15 October 2017 via mobile

The location was a concern when.we first arrived but turns out it was close to the city center. The room was very nice but not special. The restaurant was better than expected and the grounds were very nice. The staff were consistently excellent.

Stayed: October 2017, travelled as a couple
1  Thank Elliott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 10 January 2018

Dear Elliott B,

thank you very much for you nice review on ripadvisor.

We are happy in reading you liked the Hotel and we hope to see you soon as our guest.

Looking forward to welcome you into our property, we remain at your disposal at all time in case you migh need further assistance in booking our Hotel.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We stayed 4 nights at this Hotel located about 1.5 km from the centre of Florence. Our Executive double with river view was small with dated furniture. Wardrobe, drawers and other necessary facilities are very basic. The noise that comes from the rivers can disturb your nights. The pool is quite a bonus in a city like Florence, however this one is located just on a very busy road and you can never relax as the noise of traffic is constant. Overall is not too bad and for a reasonable rate I would go back, but frankly this is not a 5 star hotel.

  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Weddinginrome W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 10 January 2018

Dear Weddingorme,
thank you very much for your review on tripadvisor.
We are sorry that you did not like the Executive room overlooking the river.

it is quite strange also reading that the noise coming from the river disturbed your night as in this part of Florence the Arno is very quite adn there are no falls. Usually our guests love the quite of the river.

we hope to see you soon for your next visit in FLorence.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

We arrived a little early to check in on Saturday morning so we spent a few hours lying in the sun with a few cocktails, when we were shown to our room we were given a complimentary bottle of champagne and strawberries great choice of hotel - Sunday evening I had one of the best steaks I have ever eaten cooked for me in a fantastic setting the junior suite was well worth the extra cost it included a jacuzzi on the terrace what more could I have asked for on a romatic weekend in Florence

Stayed: October 2017, travelled as a couple
Thank peter g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 11 January 2018

Dear Peter,

thank you very much for your nice review on tripadvisor.

We are very happy in reading you enjoyed the Hotel and the services.

We hope to see you soon in order to give the opportunity to use our sshuttle services to and from the city center and the possibility to rent our bikes.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

lovely, cute boutique hotel, excellent staff and service, restaurant you want to eat at, incl. rich breakfast buffet, peaceful and pleasant outdoors spaces, quiet riverside location, taxi may be necessary to get to city center (~1 mile/ 1.5 km), beautifully appointed rooms with excellent housekeeping, prompt attention to all requests. could stay there longer if city and surrounding countryside were not so inviting!

Room Tip: upgrade to a junior suite is worth it
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank demetrius b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

From Florence airport to this hotel its about 20 mins taxi ride and 35 euros (including baggage) as it is a little off city.

Stayed here for two nights at the annex building, we got a good view of the river with a nice small balcony as we are on the second level - no lifts at this building, basically got to carry our own luggage or get the porter to help with it.

My room doesnt have a tub and it uses a standing shower system modern theme room really have to work around with the limited space around the room to put 2 big and 2 small luggages.

The one thing that peeves me is that they do not automatically replenish the toiletries somehow and tooth brush and other ammenties are upon request and given the average price of this place I think its only reasonable to have it but ask and you shall receive... :)

Breakfast was 20/25 euros, nice place, great spread but didnt go for it.
Bicycle rental availble FOC and the staff was great.

overall it was a good stay.

Room Tip: Take the main wing, first level executive room looks much warmer and cosier.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Edwina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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