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Hotel Roma
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Reviews (803)
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All reviewsgreat locationtrain stationsanta maria novella piazzawithin walking distancenice hotelnoisy at nightthe hotel stafffront desk staffrecommend this hotelnice roomstay there againmain attractionsaround the cornerbreakfast stafffamily roomold world charmbeds were comfortable
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298 - 303 of 803 reviews
Reviewed 4 April 2012

We stayed here at the beginning of November. It was in a convenient location, but very, very noisy. People outside in the Piazza until 3 or 4 in the morning.

When we checked in we were first sent to a room that had wet towels and linens on the floor. The second room was clean,but we discovered the safe was broken. They didn't try to fix it, or remedy the situation. Their response was that their rooms were safe??????? So, we carried all of our valuables and hid our electronics in various places as best we could.

Breakfast was okay, would have preferred fresh fruit over the canned fruit.

  • Stayed: November 2011, travelled as a couple
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Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Great location and the staff is very helpful and friendly. Very clean..If I return to Florence I would definitely stay here again.

  • Stayed: March 2012
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Thank Lynne1b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

After an unfortunate situation with a failed apartment rental we found Hotel Roma by accident walking around florence. What luck. The staff was understanding and did all they could to find room for us for the rest of our stay. The rooms were clean and comfortable. We were given a room facing Santa Maria Novella square which was a bit noisy at night. The couple we travelled with liked the view and didn't mind the noise but we asked if they could move us to a quieter room. Again they went out of their way to accommodate us and the rest of our stay was very peaceful.

The breakfast was very nice and we found the staff to be the most friendly of our entire stay in Italy. Being close to the train station was very convenient and at no point did I feel unsafe in the area. We were able to walk to all of the sites. It turned out to be a great choice for us.

  • Stayed: October 2011, travelled as a couple
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Thank jfsonoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELROMAFIRENZE, Responsabile relazioni pubbliche at Hotel Roma, responded to this reviewResponded 14 November 2011

Dear Guest,
We thank you very much for your nice review about all our services and our staff. We are ,as well, really pleased that your stay by us helped you to turn out your experience in our City. We look forward to welcoming you at the “Hotel Roma” in the future. Do not hesitate to contact us should you have any query.
The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2011

This hotel was pretty nice with clean rooms. Breakfast was average. 10 minute walk to the train station or most of the attractions i.e. Duomo etc. We had a room on the second floor overlooking the piazza which was noisy at night. There is a recycling deposit station right below you room so you get to hear the sound of glass bottles being dumped at various times of the night. The view of the piazza is nice, but bring some earplugs if you want to sleep. Daily fee for internet access.

Stayed: October 2011, travelled as a couple
1  Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

I found the hotel very nice: my room was huge, clean with a big bathroom and excellent located; the staff was extremely polite and helpful.
My room had a beautiful view to St Maria Novella church but the noise was terrible, I needed ear plugs to sleep!
Breakfast was average, could be better!
Overall, the hotel is great, I highly recommend!

  • Stayed: September 2011, travelled with family
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Thank Julless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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