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“Return to Hotel Roma”
Review of Hotel Roma

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Hotel Roma
Ranked #107 of 421 Hotels in Florence
Certificate of Excellence
ventura
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Return to Hotel Roma”
Reviewed 11 April 2012

Hotel Roma is a favorite of ours while in Florence. It's an easy 10 minute walk from the train station. Most recently some of the rooms have been remodeled and are beautiful. A great location for walking to all activities, major sites, and local transportation. Also, City taxis are parked
in the Santa Maria Novella square which makes it easy if you are heading back to the airport. The staff is always so nice, helpful, and are most generous with their time with clients. Rooms include a safe plus any toiletry needed by travelers. The breakfast is one of the best we have found, more selections than most other hotels. Would definitely recommend Hotel Roma to travelers while in Florence, Italy, as we plan to stay here again in the future again ourselves.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank quete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELROMAFIRENZE, Responsabile relazioni con la clientela at Hotel Roma, responded to this review, 20 April 2012
Dear Guest,

It is a real pleasure to read your review about our Hotel!

You have stressed in many different ways the convenient “great location” of the hotel, and we completely agree with you on this matter.
We appreciate very much your kind words for our Staff, as well as your positive remarks on our rooms with their features, and our Breakfast.

We are proud to be considered your “favourite” and “recommended” Hotel in Florence and look forward to welcome you at the Hotel Roma in the next future.

The Hotel Management
Report response as inappropriate
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
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English first
West Bloomfield, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2012

We stayed here at the beginning of November. It was in a convenient location, but very, very noisy. People outside in the Piazza until 3 or 4 in the morning.

When we checked in we were first sent to a room that had wet towels and linens on the floor. The second room was clean,but we discovered the safe was broken. They didn't try to fix it, or remedy the situation. Their response was that their rooms were safe??????? So, we carried all of our valuables and hid our electronics in various places as best we could.

Breakfast was okay, would have preferred fresh fruit over the canned fruit.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 April 2012

Great location and the staff is very helpful and friendly. Very clean..If I return to Florence I would definitely stay here again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne1b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonoma county
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2011

After an unfortunate situation with a failed apartment rental we found Hotel Roma by accident walking around florence. What luck. The staff was understanding and did all they could to find room for us for the rest of our stay. The rooms were clean and comfortable. We were given a room facing Santa Maria Novella square which was a bit noisy at night. The couple we travelled with liked the view and didn't mind the noise but we asked if they could move us to a quieter room. Again they went out of their way to accommodate us and the rest of our stay was very peaceful.

The breakfast was very nice and we found the staff to be the most friendly of our entire stay in Italy. Being close to the train station was very convenient and at no point did I feel unsafe in the area. We were able to walk to all of the sites. It turned out to be a great choice for us.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfsonoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELROMAFIRENZE, Responsabile relazioni pubbliche at Hotel Roma, responded to this review, 14 November 2011
Dear Guest,
We thank you very much for your nice review about all our services and our staff. We are ,as well, really pleased that your stay by us helped you to turn out your experience in our City. We look forward to welcoming you at the “Hotel Roma” in the future. Do not hesitate to contact us should you have any query.
The Hotel Management
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Irvine, CA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2011

This hotel was pretty nice with clean rooms. Breakfast was average. 10 minute walk to the train station or most of the attractions i.e. Duomo etc. We had a room on the second floor overlooking the piazza which was noisy at night. There is a recycling deposit station right below you room so you get to hear the sound of glass bottles being dumped at various times of the night. The view of the piazza is nice, but bring some earplugs if you want to sleep. Daily fee for internet access.

Stayed October 2011, travelled as a couple
Helpful?
1 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roma

Property: Hotel Roma
Address: Piazza Santa Maria Novella 8, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#66 Luxury Hotel in Florence
#112 Family Hotel in Florence
#122 Romantic Hotel in Florence
Price range (per night): ₹ 9,849 - ₹ 22,378
Hotel Class:4 star — Hotel Roma 4*
Number of rooms: 57
Official Description (provided by the hotel):
Hotel Roma is a 4-star hotel in the centre of Florence. It is housed in an ancient 18th-century palazzo overlooking Piazza Santa Maria Novella, one of the not-to-be-missed places for those visiting Florence. The hotel is the ideal place for every type of stay: for artistic and cultural tourism, business, fun and shopping. Hotel Roma of Florence is in an excellent location and has all the amenities while preserving the charm typical of historic Florence hotels. ... more   less 
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Also Known As:
Roma Hotel Florence

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