We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice time in Florence” 4 of 5 bubbles
Review of Gallery Hotel Art

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Gallery Hotel Art
Ranked #38 of 421 Hotels in Florence
Certificate of Excellence
Paris, France
Level Contributor
241 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Nice time in Florence”
4 of 5 bubbles Reviewed 11 April 2012

Good overall experience in this hotel:
- Good welcome
- Location, in the very center of Florence
- Assistance with mosquito repellant and plug adaptor both brought to our room
- Room size disappointing: we were in a "Prestige" room, which is not the cheapest, and was probably no more than 20m2
- Avoid reception recommendation for restaurant

Room Tip: Prestige room were very small: don't book smaller rooms or consider an other location.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank matoux00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

942 reviews from our community

Traveller rating
    561
    276
    72
    29
    4
See reviews for
139
461
35
109
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 April 2012

My husband and I stayed here for 4 nights during our two week Italian honeymoon. The hotel itself is in a good location with being a minute walk to the ponte vecchio bridge. The room was average size and clean. The bathroom was tiny compared to the other italian hotels we stayed at during those two weeks.
In order to make a reservation to restaurants, we had asked the front desk to make a reservation for us for dinner. They told us to come back at 6 pm and the reservation would be done. Well right before we headed out for our 8 pm reservation, we had forgotten our map and had asked the concierge to show us where the restaurant was. Well thank god we did that because they made a reservation at a completely different restaurant than we had discussed earlier in the day stating that the other restaurant was closed.
We had asked the concierge to help us book train tickets to go back to Rome (2 days prior to leaving florence). Well, the one thing we asked was to be seated together. They told us no problem that the tickets would be ready at 6 pm. They refused to book the tickets in front of you even if there is no one behind you waiting for service. Well we received our tickets at 6pm, and we're not seated together (or even close to each other). We figured out how to look up the seating chart online and went back to the concierge to have them change it so we could be seated together and they charged us a fee to have it changed.
When checking out of the hotel, the bill showed charges from the room's mini bar and we had never taken from the mini bar. We went to the grocery store called Conad which is across the ponte vecchio bridge and it's on the other side of the street to your left. Well they took that part of the bill off and my husband paid. We started our walk with our luggage to the train station- about a twenty minute walk. And something else with the billl still didnt seem right so I pulled out the original booking information which showed how much the room will be each night with tax. Well, the final bill was about 350 euro more than that. So after walking back to the hotel, we spoke to the manager who was very nice and corrected our bill.

Good: clean room, nice manager, great location
Bad: won't make reservations in front of you, does not acknowledge honeymoons, tiny bathroom, even if you are in a hurry to the train station compare your bill to the original booking information to make sure you aren't being over charged for your room

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Meghan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johoponyc
2 reviews
5 of 5 bubbles Reviewed 3 April 2012

So after traveling almost 20 hours from Hong Kong to get here for a business trip, I arrived and found out hotels.com had never submitted my reservation. Was probably the worst thing that could have happened at the time but the team here was AMAZING. Unfortunately this hotel was fully booked so I never got to stay here BUT the service from the manager here was BEYOND words! I travel A LOT and have never had this kind of service. He helped find me accommodations at their sister hotel around the corner Lungarno Suites (which is amazing as well). Its the kind of place you want to stay because the staff is so friendly and service like this is hard to come by these days. I will definitely be staying here every time I come to Florence for work...and the location is hard to beat!

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank johoponyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

Excellent services, excellent meals, good wines, clean room, nice location. Would recommend.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank borisporosin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Uffizi
Continentale
Continentale
#43 of 421 in Florence
4.5 of 5 bubbles 795 reviews
Hotel Degli Orafi
#32 of 421 in Florence
4.5 of 5 bubbles 1,437 reviews
Duomo
Hotel Brunelleschi
Hotel Brunelleschi
#20 of 421 in Florence
4.5 of 5 bubbles 2,631 reviews
Show Prices
Show Prices
Show Prices
Uffizi
NH Collection Firenze Porta Rossa
Uffizi
Antica Torre di Via Tornabuoni
Duomo
Hotel Spadai
Hotel Spadai
#5 of 421 in Florence
5.0 of 5 bubbles 1,055 reviews
Show Prices
Show Prices
Show Prices

Been to Gallery Hotel Art? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Gallery Hotel Art

Property: Gallery Hotel Art
Address: Vicolo Dell'Oro 5, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in Florence
#28 Luxury Hotel in Florence
#40 Family Hotel in Florence
#59 Romantic Hotel in Florence
Price range (per night): ₹ 13,156 - ₹ 39,796
Hotel Class:4 star — Gallery Hotel Art 4*
Number of rooms: 74
Official Description (provided by the hotel):
Guests are invited to vernissages of exhibitions which take place in the public areas of the hotel.Gli Ospiti sono inviati ai vernissage delle mostre allestite nelle aree comuni dell'hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Prestigia, Booking.com, Fastbooking and Agoda so you can book your Gallery Hotel Art reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gallery Art
Gallery Hotel Florence
Gallery Hotel Art Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing