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“Too much street noise” 2 of 5 bubbles
Review of The Westin Excelsior Florence

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The Westin Excelsior Florence
Ranked #24 of 422 Hotels in Florence
Certificate of Excellence
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Too much street noise”
2 of 5 bubbles Reviewed 4 June 2012

I am a big fan of Westins but this hotel was a bad experience. I could not recommend the hotel unless you could guarantee a room facing the river. Ours faced the street on the opposite side and the bar across the street consistently had 20-30 outside who were falling down drunk (literally). The considerable noise kept us awake until 2:00am or later and then the bar starts dumping the empty bottles in the metal trash receptacles right below our window. The windows in the room seemed to offer little in the way of noise reduction. Its a nice building with good staff so it is a real shame there isn't something to be done about the noise

Room Tip: Get a room on the river
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  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DougK25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,493 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
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Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 June 2012

Loved the hotel and its location. Food was good as were the two bars. SeSio on the 6th floor roof top was tremendous. The place is a virtual palace. The only glitch we had was that we had a noisy fan on the air conditioner. We reported it twice and it never was looked at. It got loud enough that we just turned it off.

Room Tip: Join Starwood at spg.com and use starpoints on your next trip.
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DashAmpersand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 June 2012

The rooms were enormous. A nice change from many European hotels. The bar/restaurant on the top floor has a spectacular view of the city at night. While the drinks are pricey the view is worth the price. The staff was extremely helpful. Exactly what you want when you have to be away on business.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roctraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 May 2012 via mobile

This is a beautiful hotel with friendly staff who aimed to accommodate.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
172 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 25 May 2012

The Westin Excelsior is a very nice hotel in a terrific location to visit Florence. The location is great for walking about the city. The lobby/entry/bar areas are beautiful. Our room was nice but very small and on the back side of the hotel and there was some noise from the street below. The bar at the top of the hotel is a "must" visit. The view is fantastic. The bar prices are also "fantastic" so don't get too carried away.

  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pmx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Excelsior Florence

Property: The Westin Excelsior Florence
Address: Piazza di Ognissanti 3, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Romantic Hotel in Florence
#19 Family Hotel in Florence
#21 Luxury Hotel in Florence
#30 Business Hotel in Florence
Price range (per night): ₹ 24,961 - ₹ 53,416
Hotel Class:5 star — The Westin Excelsior Florence 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Westin Excelsior Florence Hotel Florence
Westin Florence
Florence Westin
Westin Excelsior Florence

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