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Reviewed 21 November 2012 via mobile

I would recommend this to anyone and everyone! This hotel is a treat, I am so happy we fell upon this great place. The best service and a stunningly beautiful location. Raynaldo is the best worker, and we loved him so much it was pretty hard to leave. He was seriously all about the best customer service, and he made our experience at Mulino De Firenze one we will never forget! From our early morning cappuccinos, to our snacks on the patio, help with our photos, amazing conversation, serving wine at the bar, and even dinner in the restautant! What angst worker. RayRay if you are reading this, you are welcome to come to California with your wife and daughter whenever you'd like!

  • Stayed: November 2012
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Thank Thea_nolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded 24 November 2012

Dear Guest,
Reynaldo thanks you very much for your kind words...and the whole staff do the same!

We thank you for your review and the staff told me they also enjoied chatting with you.

The Mulino is waiting for you again hoping to give you even more good memories next time.

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Reviewed 19 November 2012

We stayed in this hotel for the second time this summer. And didn't regret it even a bit. On previous stay we were very disappointed about the small windows of the rooms we got, which looked nothing like what we expected seeing photos on their website. But this time I just knew what I wanted and knew what to ask for and the rooms we got were just totally splendid - huge windows, lots of sunlight in the morning and wonderful sunset in the evening. Lovely and spacious rooms.
So this time we enjoyed the place fully. Such a gem!

Room Tip: Ask for rooms in the main building.
  • Stayed: June 2012, travelled as a couple
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Thank Lailonniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012 via mobile

From the moment we arrived to the second we departed, the customer service exceeded expectations. Answering all our questions before asking them, offering suggestions and tips. Beautiful setting, clean, great food for breakfast and dinner at the restaurant. It is a ten minute drive from the centre of Florence, they offer a shuttle service. If you want to be able to walk to the sights, this isn't the hotel for you. But don't let this deter you from staying....its only a $10 cab ride to the bibliotheca, from there you can walk anywhere. I recommend getting a massage as well, Sabrina is great!

  • Stayed: November 2012
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Thank thegreatashleyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2012

We were traveling back to Ravello where we currently live and just needed an overnight stay in Florence...we tried to get Hotel David since we had stayed there previously and loved it; they were fully booked so I booked this hotel not knowing what to see. After a long and winding road we came upon a place of paradise! Beautiful grounds; beautiful lake; enthusiastic reception; gorgeous room and amenities. We had dinner that evening in their dining room; another fantastic outcome! The food was inspiring as was the breakfast the next morning...I wished we could have stayed a week!!

  • Stayed: October 2012, travelled as a couple
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1  Thank anne2215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2012

Travelers, This is not something you want to miss.When you arrive your greeted by Veruska, Beatrice or Ian. The rooms are very clean,the intire hotel is spotless.bathrooms have jacuzzi tubs,lrg towels. ( we were there 12 days and it was always wonderful.)
Chef Domenico created the most delicious meals we ate while in Italy.( thanks chef)
I would like to thank Franco,Francesco, Aldo, Ioana,Reynaldo, Isam, such professionalism is hard to find. We felt like family.
I celebrated my birthday at the hotel. Thank you again.
The hotel is a little hard to find at first, we took our Garmin and no problem getting around Italy.
The hotel is 10 mins from the center of Florence and after a day of walking and shopping, your happy to get away from the hustle and have Emillo make you a wonderful drink, YA!
Breakfast, fresh mozzarella,prosciutto sliced thin,cheese, fresh italian bread,fruit,coffee.YUM!
This wonderful hotel will surpass any expectation you may have. Cant wait to go back.

  • Stayed: October 2012, travelled as a couple
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1  Thank Tisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded 14 November 2012

Dear Guest,
thank you very much for your nice review, we all remind of you and your partner here in the Hotel.
From the reception desk to the restaurant and the bar, they all have good memories of you both, you became part of the staff!

Thank you very much for spending the time to write about your stay and we really hope to have you here again next year for another long stay. The whole staff enjoyed chatting and joking with you.

Wish you all the best and see you next time at the Mulino.

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