The hotel is in a very odd location and is quite difficult to find. However, the hotel is really lovely and overlooks the river. The hotel provides a free shuttle bus to the city at 10:00 a.m. and at 1:00 p.m. and return to the hotel at 5:30 p.m. Since we stayed in the city later than 5:30, we returned to our hotel by bus (the #23b bus, which is at the far end of the train station). This bus runs about every 20 or 30 minutes. I'm only giving these details, since it took us about 30 minutes to find the correct bus stop. Bus 23, 23a and 23b are not at the same bus stop.
The hotel restaurant is excellent. We had dinner at the restaurant every night for our three night stay. The service was excellent. Aldo gave us suggestions on where to go to see different Tuscan towns. We followed his plan exactly and we saw beautiful places we wouldn't have considered visiting. Breakfast was also outstanding.
The room was small, but very comfortable. The shower was the best shower I have ever seen in a hotel. It was a jacuzzi shower with a million settings.
My only complaints are that the wi-fi didn't work during our visit and the shower curtain in the bathroom was very sheer and there were no shutters on the windows. The lack of internet was somewhat of a problem, since we planned our trip as we traveled and booked all our rooms online. When we had to use the bathroom at night, we felt exposed, since our room faced other rooms and the sidewalk along the river where people took strolls.
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