Gracious host. Donatello buys fresh pastries and makes a wonderful cappuccino for his guests every morning. He has a desktop for his guests' use which is handy for booking tours and train tickets. There is even Skype if you need to talk to anybody from home.
The Gold room is very pretty and there is a bar fridge in the room with free beverages.
The 4 flights of stairs were manageable and the neighbours on the 3rd floor are very friendly. Il Contadino around the corner is a nice place for lunch.