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All reviews free glass of prosecco steam room deluxe room five star hotel fabulous hotel quiet side street free mini bar our honeymoon happy hour turn down service every evening perfect location city break would highly recommend this hotel ponte vecchio major attractions the heart of the city
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Reviewed 18 October 2017

This place was complete luxury, and the staff made us feel nothing but welcome. It seems like most elegant establishments are not able to make their guests feel at home, but this place is an exception.
The room was gorgeous.
The whole hotel was beautifully appointed.
The joint was Super Clean.
The food was amazingly delicious.
And the people on staff were inexhaustibly gracious.

I plan to return next year with my mother, now that my little sister and I have fallen in love with the tower of gold.

Date of stay: October 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank boogetywoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tower Ho... S, Responsabile reception at Golden Tower Hotel & Spa, responded to this reviewResponded 23 October 2017

Dear Boogetywoo,

Thank you for your kind words.
We are delighted to hear that you felt welcome and that you wish to come back to the Golden Tower Hotel & Spa.
To know that you've appreciated our services and our staff makes us proud and we are really looking forward to welcome your mum and yourself back next year.
Kindest Regards

Sara Carniel-Front Office Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

We stayed for 3 nights on a city break. Once we got our bearings, the hotel is perfect to explore the city on foot. Close to the river and all the sights. Complimentary Prosecco was very welcome every evening and a good breakfast. Overall, it was the staff that made the stay special. Very helpful and hospitable with lots of ideas for restaurants and tourist activities. Visited the spa for a soak, which was lovely, but hotter than expected. Room was clean and well stocked, with bottled water on turndown. Wifi available throughout and printing service for boarding passes.

Room tip: There is a paid upgrade option available
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Service
Thank Globetrotter201029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tower Ho... S, Responsabile relazioni con la clientela at Golden Tower Hotel & Spa, responded to this reviewResponded 23 October 2017

Dear Globetrotter201029,

We would like to thank you for your review.
Our staff have been very delighted to host and assit you during your stay.
We look forward to welcoming you for you next trip in Florence and please do not forget to contact us!

Best regards,

Elisa Costoli
Back Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

At the beginning I was skeptical, mainly because of the 'Trumpish' name of the hotel. After spending two weeks in Italy I can tell it for sure - this is the best hotel I've been to in Italy. Thanks, staff!

Date of stay: October 2017
Thank Ronen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tower Ho... S, Responsabile reception at Golden Tower Hotel & Spa, responded to this reviewResponded 21 October 2017

Dear Ronen C,
Thank you very much for your fabulous review.
We are glad to know that your initial opinion has changed after your stay with us, and we are extremely honored to be considered the Best italian hotel within all the ones you've visited.
We sincerely hope we will welcome you again at the Golden Hotel and Spa, in the meantime we would like to thank you for your kind words.

Kind Regards
Sara Carniel-Front Office Manager

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Reviewed 12 October 2017

We hope to return to the Golden Tower in the future. We had such a wonderful time there. The professional staff responded to every request in a pleasant and efficient manner. The rooms were most comfortable and the food was delicious and well presented. We especially enjoyed happy hour each afternoon with fellow travelers.

Room tip: The rooms were well appointed and most comfortable.
Date of stay: September 2017
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tower Ho... S, Responsabile reception at Golden Tower Hotel & Spa, responded to this reviewResponded 21 October 2017

Dear SusanneS,

Thank you for your feedback.
We are glad to know that your stay at the Golden Tower Hotel & Spa met your expectations and that our staff and our services have been appreciated by yourself.
We hope we will have the opportunity to welcome you again in our Hotel, in the meantime i would like to thank you again for your kind review.

Kind Regards
Sara Carniel- Front Office Manager

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Reviewed 10 October 2017 via mobile

This 5 star Hotel with Spa is situated in the heart of the fashion district with high end stores trying to tempt you away from the beauty that is Firenze (Florence).

A warm welcome from the staff with our receptionist, Alessio Toloni, warmly greeting us upon our arrival and sitting us down with a complementary drink and welcoming chat about the hotel and its facilities while our luggage was taken to our rooms.

Everyday the staff welcomed us warmly asking how our morning or evening went. Our room was cleaned daily with the addition of a turn down service every evening.

The rooms are clean and compact, ideal for a city break or longer visits. With only 27 rooms spread over 4 floors, it is never overly packed.

Breakfast is freshly served and again the service first class.

The little gem of this Hotel is the Spa facility which is freely available to all guests and easily accessed via a lift from your room floor.

This compact little facility offers a Sauna and steam room. The bijou pool has a Jacuzzi , water pressure massage bed and a waterfall that pounds your aching muscles.
A reprieve from the hard day of pounding the 463 steps to the top of the Duomo and traipsing through the many designer boutiques!

There is also the offer of massage and treatment facilities should you wish to indulge.

The hotel is ideally situated with only a 5-10 minute walk to all the major sites: Ponto Vecchio, Pallazzo Pitti, Boboli Gardens, Uffizi, Palazzo Vecchio, Santa Maria del Fiore and the many Piazza, including Piazza della Signoria.

A nice little Gelateria cafe is situated on the left corner as you step out to the right from the hotel.

The hotel also provide little sandwich and cake snacks in the afternoon and they are available each day near the reception so you should never run out of fuel.

‘A Golden Hotel helping to create Golden memories’

Date of stay: October 2017
Trip type: Travelled as a couple
Thank ShaunBoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tower Ho... S, Responsabile reception at Golden Tower Hotel & Spa, responded to this reviewResponded 21 October 2017

Dear ShaunBoland,
Thank you for your kind review.
We are sincerely pleased that you've enjoyed your stay with us, and we will share your review with Alessio and with whole team, who will be extremely happy to know that their services made you feel even more welcome.
We are glad to know that you've appreciated our SPA and our little buffet in the reception area,and, as our hotel strive for offering the best possible service to our guests ,to kinow that you left with some Golden Memories makes us proud.
We hope we will have the chance to welcome you again at the Golden Tower Hotel & Spa, but in the meantime we would like to thank you again for your feedback.
Kind Regards
Sara Carniel - Front Office Manager

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