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All reviewsponte vecchiosmall kitchenettegreat locationexecutive suitea small dining tablebreakfast deliverednearby supermarketnespresso machineliving roompitti palacesmall boutique hotelkitchen areaquiet side streetsome great restaurantsrain showerold bridgea short minute walk
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Reviewed 5 October 2017 via mobile

My daughter and I stayed at the hotel from September 25 - 30. It was a wonderful experience.
The staff is very professional and very helpful. The hotel is quiet, clean, well maintained, good quality toiletries. The room has everything we needed: comfortable beds, kitchen, fridge, coffee machine, two TVs.
The location of the hotel was perfect for us.
Thanks to all the staff members, it was a great pleasure to be the guests!
We’ll be happy to be back.
Tanya and Michelle

Stayed: September 2017, travelled with family
Thank Tanya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this reviewResponded 11 October 2017

Dear Tanya and Michelle,
thank You very much indeed for having found the time to share Your travel experience on this travel network at Your return home after Your stay in our Ponte Vecchio Suites & SPA.
“Wonderful Stay” You have entitled Your review, what we can add more? Just another great thank You from all of us.
With this title You have confirmed that we are on the right way in giving to all our guest an unforgettable stay in Florence, cradle of the Renaissance.
In fact nothing is beyond the duties of all our employee that love to pamper all our guests. Our suites, starting rom room superior, to studio deluxe, junior suites superior to the wide executive suite, are indicated for all those that are looking for a perfect stay in Florence.
Looking forward to welcoming You again in our property, we remember You to use directly on our website the special code “loyal” to be sure to have the very special deals that we reserve to our previous guests, their families and friends.
With our fondest regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

This contemporary hotel was so wonderful! The suites are large (for a couple), including a good-sized bathroom, living, dining, kitchenette, and a bedroom. There is plenty of storage and room to spread out. Breakfast is brought to your room because they do not have a dining area, however, that was one of my favorite things. No need to get dressed and go out of your room, you can lounge around and relax. Plus, the service went to 11:00 AM (if I recall).

The staff was fabulous and extremely accommodating.

The hotel is across the Arno from the center of the city and very close to the Ponte Vecchio, yet a bit out of the tourist craziness, if that is even possible in Florence anymore. However, you are very close to anything you may want to see or visit. We have been to Florence many times and were there to visit friends and just hang out, but it is very convenient for first-time tourists who want to see the famous sites.

If arriving by car, there is a garage steps away.

We will definitely return to the Ponte Vecchio Inn & Spa the next time we are in Florence. Thank you to the entire staff for a wonderful stay.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank s2008c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this reviewResponded 9 October 2017

Dear s2008c,
Thank You very much indeed for having found the time to share on this travel network Your travel experience in our Ponte Vecchio Suites & SPA.
We are very grateful that Your stay in our little boutique hotel was a “fabulous” one as the title of Your review, than You again.
All our suites are provided with a small kitchenette, and we offer a wide range of suites from room superior to the Studio Deluxe, the Junior Suite Superior until the huge Executive suites. For those that have booked the rate with breakfast, the same it is served in the intimacy of the suite at time booked in advance, to guarantee the perfect morning relax tasting our breakfast with scrambled eggs, many food items and our Italian coffees and cappuccinos.
Our location, just few steps from the famous Ponte Vecchio, cannot be beat, because really near to all the important tourist attractions that no tourists can miss to visit when in Florence.
We are looking forward to welcoming You again in our property, so remember to use directly on our website the special code “loyal” to be sure to have the very special treatment that we reserve to all our prior guests, their families and friends.
With our fondest regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Could not have been a better stay or location. From the second we were met at the front door upon arrival, till the last day leaving. Very clean, nice big rooms, much bigger then many rooms we have been in in Europe. They took care of us the entire time. Elisa was a doll and great help the entire time we were there. The location is perfect, walking distance to everything. Breakfast is actually served in your room each morning at the time you designate which the wife and I loved. Would very much recommend this location, and if I ever go back to Florence again this will be the place I stay at. Did not use the spa or even see it, but the rest of the place is top notch!

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this reviewResponded 9 October 2017

Dear Bill T,
Thank You very much for having found the time to share ono this travel network Your travel experience at Ponte Vecchio Suites & SPA.
We have appreciated so much Your very positive review on us and the special mention for Elisa, thank You again. Our mission is “to feel at home far from home”, that’s why all our staff members are well prepared to welcoming at its best all our guests and pampered them starting from the moment of their reservation, during the stay and when they leave.
We are looking forward to welcoming You again in our little gem hotel, so feel free to contact us directly for any requests.
With our best regards.
Gabriele Vaccaro - Manager

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Reviewed 20 September 2017 via mobile

I can't say enough good things about this hotel. Rooms were beautiful, spacious and clean. The staff were very attentive to our needs. They were also very personable. The location is within walking distance to all attractions, shopping and the finest restaurants. I highly recommend a stay here. You won't be disappointed.

Stayed: September 2017, travelled as a couple
Thank Marianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this reviewResponded 9 October 2017

Dear Marianne S,
Thank You very much for having found the time to share with the readers of TripAdvisor Your travel experience at Ponte Vecchio Suites & SPA.
We have appreciated so much Your review, thank You again from me and all our staff members. What we can add more? Just another great thank You.
Looking forward to welcoming You, or Your relatives or Your friends in our Ponte Vecchio Suites & SPA; remember to use directly on our website the special code “loyal” to find the great deals that we have reserved for all of You.
With our fondest regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

The location is perfect, so close to the Ponte Vecchio bridge and yet far enough away for it to be a more quiet location. We had a suite which was huge and beautifully fitted out. A good sized living area with a sofa, tv and kitchen with a nespresso machine. The sleeping area had a very large super comfy bed and a bigger tv, then there's a dressing area with a good size wardrobe, safe and a large mirror. Then the bathroom with the large jacuzzi bath. So good.
Breakfast is served in a half hour time window of your choice and delivered to your suite. Juices, fruit, yogurts, cereal, baskets of goodies including croissants, crackers, biscuits and various jams and spreads and then cooked items too. I asked for gluten free and was super impressed with the offerings!
The staff are super helpful too. The hotel also has a small gym. We didn't use the spa and not sure what the offerings are but I'm sure it's good.
So why you may wonder is this not perfect - noise. Not constant noise. The suites are on the ground floor just off reception so we heard some fellow guests coming in later or going out earlier than us which was not too disturbing but the more disturbing noise was from the plumbing. Someone in a room that seemed to be above us showered in the early hours (around 2am) most nights and it sounded like they were showering in our bedroom...... Thankfully, I travel with earplugs but I prefer not to use them. Sadly I needed them. But if you take your earplugs, you will love this place! A lot!

Stayed: September 2017, travelled as a couple
Thank Samantha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this reviewResponded 9 October 2017

Dear Samantha E,
thank You for having found the time to write Your review on Ponte Vecchio Suites & SPA at Your return home after Your stay in our little gem hotel. You have right, our location in the very city center of Florence, cradle of the Renaissance cannot be beat, in fact the famous Old Bridge, the Uffizi Gallery, and Pitti Palace with Boboli gardens are just few steps from our property. We always have particular attention to all our guests needs, that’s why we are prepared to satisfy, for example, the requests for gluten free items at breakfast and all kinds of requests of our guests. After reading Your review about some disturbing noise You have had in Your suite, we have investigate, and discovered that a pipe tube from a private apartment, located above Your suite was not soundproofed, so we asked the property to fix the problem, thing that has been done.
We are waiting to welcoming You again here at Ponte Vecchio Suites & SPA, so remember to use directly on our website the special code “loyal” to be sure to find the great deals that we have reserved for You.
With our best regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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