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“Wonderful apartment, would definitely stay there...”
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Very good
9 reviews
Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Florence, Tuscany

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
Any
English first
500Janie
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful apartment, would definitely stay there again”
Reviewed 18 August 2016 for a stay in August 2016

Very well equipped, clean apartment. Amazing views from the terrace, great for evening drinks and playing cards! This was our first visit to Florence and the location of the apartment made it very easy to visit all the sites. Would recommend walking over the river to try the restaurants. Also very relieved to have pre-booked for all the big galleries so we avoided the long queues. Suggest it is easy to walk from the train station to the apartment. We took a taxi when we arrived costing us 9 euros but it is only 3-5 minutes walk. Don't bother with hiring a car, far easier to walk around the city.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Taxi not needed to the apartment!
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Sep 2016
Grazie mille Janie for your lovely review on the amazing Tornabuoni Terrace apartment. This is a stunning roof top apartment (with elevator!) with incredible panoramic views from the roof terrace. This wonderful 2 bedrooms flat is located in the heart of Florence, situated just behind the Duomo. And has been completely renovated to an exceptional standard. For your next stay please don't hesitate to contact our Concierge to organize tours, restaurants and a wine tour. We are looking forward to welcome you back. Apartments Florence Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CRunn
Austin, Texas
1 review
“Beautiful apartment, amazing rooftop terrace, great central location!”
Reviewed 25 July 2016 for a stay in July 2016

This is a beautifully furnished apartment in the center of Florence. We travelled with our two college aged kids and had plenty of space. The rooftop terrace is what makes this place amazing. It has a great view looking at the Duomo and the center of Florence. Perfect for early morning coffee and early evening aperitivo. The apartment has a fully equipped kitchen, air conditioning, washer, hair dryer (so you don't need to bring one that converts). The wifi was great even with 4 of us using it. Easy walking access to buses and the train station. We would stay here again.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adlaledel
Rome, Italy
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 August 2016 for a stay in June 2016
Google Translation

Travelling group: Compagno/a
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Aug 2016
Gentile Alessandro, grazie per la sua recensione a riguardo del nostro appartamento "Tornabuoni Terrace".
L’accesso secondario o di servizio che è quello da lei menzionato, e che è oggetto di contestazione, avviene passando attraverso un pianerottolo largo un metro. Questo significa che per accedere al terrazzo bisogna aprire una prima porta dell’appartamento, attraversare il pianerottolo largo meno di un metro ed aprire una seconda porta che è quella del terrazzo. Ci risulta che i mazzi in dotazione avessero tutte le chiavi necessarie per compiere queste operazioni. Sul pianerottolo ci risulta inoltre esserci una terza porta (che trall'altro è ad effetto opaco/fumé quindi non consente assolutamente di vederci attraverso) che è rivolta verso le scale condominiali che scendono. Ci risulta che questa porta fosse chiusa, come lo è solitamente. Stiamo parlando di un appartamento e un terrazzo posti all’ultimo piano, dove non ci sono altri inquilini o appartamenti.
L’accesso principale al terrazzo, è tuttavia rappresentato da un’altra porta, che è diretta sul terrazzo direttamente dall’appartamento, senza dover passare da alcun pianerottolo. Questa porta è anche dotata di inferriata di sicurezza.
Il terrazzo pertanto non è in alcun modo accessibile senza le chiavi e non ne ravvisiamo problemi di sicurezza.
Dopo un momento di confusione iniziale al check-in, questi fatti vi sono stati presentati e spiegati.
Nonostante l’appartamento avesse uso esclusivo del terrazzo avete deciso di vostra iniziativa di lasciare l’appartamento senza accettarlo al check-in. Il nostro collaboratore è solo incaricato di svolgere check-in e non ha né la competenza, né rientra nelle sue mansioni proporre commercialmente appartamenti alternativi. Avete deciso di andare via e non ci avete ricontattato per trovare sistemazioni alternative.
Per quanto riguarda le lamentele a riguardo della sicurezza dell'appartamento questa comunicazione ci lascia molto stupiti dato che lo stabile in questione è decisamente esclusivo, in una delle Vie più importanti di Firenze e questo è un attestato anche e sopratutto per gli abitanti di questa zona.
Concludiamo con un appunto sul rimborso: ci teniamo a sottolineare che le parti terze e neutrali (Paypal/Visa) che si sono occupate della disputa per il pagamento hanno definitivamente trovato a nostro favore.
Apartments Florence Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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