The hotel in our opinion has shortfalls whilst beautiful overall. We arrived as a family of 4( 2 children ) on a very hot day late afternoon. Our allocated room was a two story suite. The most disappointing introduction of this hotel was to enter a room in where the airconditiong was off and the temperature upstairs about 40!!
It took the AC on full blast two days to eventually cool the suite down. At 850 euros per night not acceptable in 5 Star language!!
We felt the staff generally forced their smiles and were accommodating only if asked - very uncomfortable ambience!
Maybe the staff should all take a leaf from the branch of the wonderful waitress serving breakfast. She was efficient, engaging and incredibly friendly - 5 Star service!!!!!
The hotel itself is perfectly located and extremely well maintained.
Rooms are spotless!
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- Also Known As:
- Metropole Taormina Maison d`Hotes Hotel Taormina
- Metropole Taormina Maison D'Hotes Sicily