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“A Grand Hotel” 4 of 5 bubbles
Review of Grand Hotel Villa Igiea - MGallery by Sofitel

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Grand Hotel Villa Igiea - MGallery by Sofitel
Ranked #2 of 101 Hotels in Palermo
Certificate of Excellence
Santa Rosa, California
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A Grand Hotel”
4 of 5 bubbles Reviewed 30 May 2012

This is a very grand hotel with beautiful grounds. I enjoyed staying here.

We had a lovely room with a balcony overlooking the water. Every morning we had breakfast on the terrace which has the same marvelous view. The breakfast was good although several times I saw flies on the cold meats and smoked fish on the buffet, which was rather off-putting.

The staff of the hotel were universally pleasant, helpful and obliging.

The staff advised us not to drink the water from the bathroom taps. The only drinking water provided in the room was in the mini bar at 6 euros a for a liter bottle.

Although this is a Hilton Hotel, there was no tea/coffee maker in the room.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HOPEFULLY_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,317 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2012

We stayed 3 nights at the Igiea and wish we could have stayed longer. The view from the outside bar and dining terrace was fabulous! The grounds are beautiful. The service was great, and breakfast was delicious with so many choices. Villa Igiea is located about 10 min. drive from the downtown area but they offer a free shuttle. This place is a respite from downtown Palermo. We had a standard room and it was very nice. Robes and bedroom slippers were available in the room, which was a pleasant surprise. The concierge was very helpful. He booked our transfers from and to the airport and a side trip to Monreale. If ever in Palermo, we will stay here again.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Buster_Boy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Sir / Madame,
thank You very much for Your time and Your comment, we will be happy to welcome You back again at the Grand Hotel Villa Igiea as soon as possible, please do not hesitate to contact us for any further information. Best Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nyc
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 May 2012

Pros:
Gorgeous water views
Grand, historic building
Attractive rooms
Excellent breakfast and restaurant
Pleasant staff

Cons:
Somewhat distant from central Palermo - 15 euro taxi
Not very attractive neighborhood

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mdrileynyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 17 May 2012
Dear Sir / Madame,
thank You for Your feedback regarding Your last stay at the Grand Hotel Villa Igiea, we apreciate Your comment and we thank You for thetime You spent for us, We hope to see You very soon in our property.
Please do not hesitate to contact us for any further information You may need.

Best Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sanctuary cove
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

This is a grand hotel indeed. It has an impeccable pedigree, having been once the palazzo of an indisposed Prince and his family (hence the name), with art deco beauty still there for you to admire. Villa Igeia has all the amenities of a grand hotel, but in Palermo it's a treat, as you have a free shuttle service to and from the city centre - the hotel's sister hotel is the Et de la Palmes in town with a great bar (another former palazzo). So you can sightsee in the mornings, then come back to relax by the pool, read, dine at the truly excellent al fresco restaurant all afternoon. Dinner in the formal restaurant is also available for the 3 daily meals, also excellent. An afternoon drink on the terrace overlooking the Bay is one of Sicily's beautiful opportunities. Staff are attentive and 5 star; concierge services very complete eg arranging private tours, taxis, transport to the Aeolian Islands, and, importantly, up to the minute information about opening hours of sights in town (these can vary, regardless of what guidebooks tell you). You can dock your yacht in the full-service marina below the hotel if you need to. The pool is deep and beautiful for swimming. Half an hour by taxi to or from the airport. This is an especially good choice in high summer, as very few Palermo properties have onsite swimming, and, as just about all the sights close around lunchtime and do not reopen till around 4 or 5pm, you can escape from the heat, pleasurably, amongst all the beauty and facilities I've described until you want to go out again.

Room Tip: Request one of the rooms with a terrace - you can see them on the website pics of the hotel - they a...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jane s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 5 May 2012
Dear Sir / Madame,
The only word that we can tell You is " THANKS" a lot, Your description rewards us and gives us the will to improve more and more. We hope to welcome You back again as soon as possible.

Best Regarsd
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo
Level Contributor
131 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

This hotel is 5 minutes from downtown Palermo. He is in a beautiful park, have great views, amazing service! We had a very pleasant stay, everything was perfect. All the hotel staff is candy and helpful. The restaurant is very good, and have a nice view to the ocean. The room service was perfect. The breakfast was very complete. We really recommend this hotel! Thanks for the great days in your hotel!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carmo_Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoGiglio, Direttore at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review, 23 January 2014
Dear Guest,
Thank you so much for your wonderful review of the Grand Hotel Villa Igiea. Nothing gives us more pleasure than seeing that our guests are satisfied of their stay at our hotel . It is our aim to ensure that all our guests are well looked after and to read a review such as yours conferms that we are successful in achieving that aim.
We hope to welcome you back again at our hotel.

Best regards,
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Villa Igiea - MGallery by Sofitel

Property: Grand Hotel Villa Igiea - MGallery by Sofitel
Address: Salita Belmonte 43, 90142, Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Palermo
#5 Business Hotel in Palermo
#9 Family Hotel in Palermo
#17 Romantic Hotel in Palermo
Price range (per night): ₹ 7,592 - ₹ 23,953
Hotel Class:5 star — Grand Hotel Villa Igiea - MGallery by Sofitel 5*
Number of rooms: 122
Official Description (provided by the hotel):
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily

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