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All reviews no lift the hotel is clean staff are extremely helpful hotel is excellent train and bus station recommend this hotel quattro canti italian breakfast close to the hotel breakfast included side street stay there again city break lovely room cakes good size within easy walking distance
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Reviewed 3 October 2018 via mobile

We stayed in hotel Columbia for 3 nights. The hotel is nice and cozy and the staff is friendly. Our room was very small. But it was clean. The bigger issue is the difficult access to the hotel. It is located in a pedestrian only area, and the street it is on is under construction. So, forget getting there by car. And even by taxi it takes some walking.

Stayed: September 2018, travelled as a couple
Thank FunSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica V, Direttore generale at Hotel Columbia Palermo, responded to this reviewResponded 4 October 2018

Dear Guest
Thank you for choosing us, unfortunately what is the viability of the city I do not think can be connected to the hotel.If you have praised our enviable position in the historic center near the fountain Pretoria and the cathedral, of course, you can not have the same easy to get on foot in a city that you do not know that has the historic center closed to cars, but in any case all our customers after communicating the arrival by car receive a map from us and arrive easily. We always recommend taking the car out of Palermo and not before because you should then also go to pay a parking space and it is not useful to get around the city in the location where the hotel is located near all the monuments. We call daily taxis for our customers both to leave and to arrive at the hotel and have always left customers in front of our door, we do not know who you entrusted to reach us, maybe to save, but certainly did not want to reach our way because it's even easier for them to do it.
We recommend you the next time to arrive without a car and enjoy your holiday having a location absolutely close to all the attractions.
Yours sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

Nice location just of via Marquada. Staff friendly and helpful. Nice hotel. No lift. Rooms on the small side but adequate. Continental breakfast provided. Small narrow road uphill to hotel with lots of building work. Very busy with cars and scooters. 10 minute walk to bus/ train station.

Room Tip: No idea our room was on first floor
  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Boboo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2018

This is a very nice guesthouse conveniently located in a quiet back street near the Quattro Cante. Its very reasonably priced and a tasty continental breakfast is included. The rooms are nicely furnished and airconditioned and face out onto an inner light well.
The staff was friendly and helpful and the place met all our needs.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018

I felt special at the front desk. The clerk bought my luggage up to the 2nd floor for me and I have not asked for it.
The other clerk gave me a map and helped me locate myself.
The location is ideal. Breakfast was hearty. The room was clean.

  • Stayed: September 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Mona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

Wonderful holiday in Sicily.stayed in Hotel Columbia for 3 nights.Right in the heart of historical Palermo.Wonderful sights just a short stroll from hotel.Very friendly and helpful staff.Couldnt do enough for you.Rooms comfortable and clean.Very good value with breakfast included.Will certainly return when next in Palermo.Thanks to all staff from the front desk to in house staff.Best wishes Veronica and Deirdre from Ireland

Stayed: May 2018, travelled with friends
2  Thank Deirdre33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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