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“Very dismissive service.”

Antica Focacceria San Francesco
Ranked #1,686 of 2,544 Restaurants in Palermo
Cuisines: Italian
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Restaurant details
Dining options: Breakfast, After-hours, Dinner, Lunch, Buffet, Delivery, Reservations, Takeout
Neighbourhood: Tribunali
Reviewed 30 August 2024 via mobile

Joseph, the waiter was very offended by the fact that I did not speak fluent Italian. He therefore dismissed any type of reasonable level of service (ie. no bread plate, no oil, no pepper, no napkin). Additionally, he then proceeded to never check back as to whether or not I had any questions or needed another glass of wine. Thus, I left halfway through the meal, paying my share, and would recommend that future patrons beware.

Ironically, I had dinner there three nights before and the service was quite good.

Date of visit: August 2024
Thank Jeff G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (9,367)
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8 - 12 of 9,367 reviews

Reviewed 21 June 2024

We were fooled by the charms of the square and the house, but unfortunately the food is impossible. We had rotten tomatoes (incredible...) and dried salad leaves on our plate. When we returned it, apatic staff was not even chocked, giving the impression that this happes often. Don't go, specially since this neighborhood is full of good options.

Date of visit: June 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Caetanomariana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2024 via mobile

Menu is loaded with Sicilian dishes and judging by the amount of Italian being spoken by the customers, it's well liked. We had antipasto, Norma, a stuffed sardine dish, a salad, and an aubergine dish. All were first rate and setting was fun outside in the courtyard of a church. Service was quick and efficient, but not fawning. Very good value for money.

Date of visit: May 2024
Thank MikeG976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2024

We had our first meal in Palermo here—focaccia and an arancina with some wine. This is a casual, order-from-the-counter restaurant in the heart of. the historic district. We ate in the late afternoon and were too full to have dinner. I give this place high marks for the quality of the food.

Date of visit: May 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Rachelsmom1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2024 via mobile

Stopped in Palermo 5/23/2024 on a Disney Cruise with 8 and 9 year old grandkids. This historical restaurant was recommended by a friend that grew up in Sicily. Excellent service and food. Waiter was very helpful with recommendations for the kids. Same quality and service I remember from my 8 months in Sicily (1989) while in the U.S. Navy.

Date of visit: May 2024
Thank Paul J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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