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“Does not follow through on reservations”
Review of Hotel Milano & Spa

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Hotel Milano & Spa
Ranked #10 of 79 Hotels in Verona
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Does not follow through on reservations”
Reviewed 22 May 2012

My wife has fibremyalgia and requires hotel rooms with bathtubs to take 2 soaking baths a day. When we specified with Hotel Milano that we "required" a hotel room with a bath on May 4, they confirmed "our availability for the accommodation required." When we arrived on May 4, they said a room with a bathtub was not available. They said only 2 of their 58 rooms had a bathtub. We feel that they did not follow through on their confirmation.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Prague
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 May 2012

This was a very good hotel - you just cannot beat the location just a few steps away from the heart of the city. The staff was also very friendly and helpfull. Absolutelly recommended.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 May 2012 via mobile

What a great location! We are in Verona for two nights and we can walk everywhere, but better yet: the hotel has free bikes you can use! As we did in Florence and I recommend for most major cities in Europe: get yourself riding, it is the best way to sightsee. It's a major plus for this hotel, we also really like the modern decor and the comfy beds, and the cappuccino served at breakfast is by far the best I've had in Italy! (I used to be a barista so I'm very fussy...)
Minor issue is that the wifi in the rooms does not seem to be working (they can't tell us why) and you have to go downstairs to the lobby to use the wifi there. I assume it's a temporary issue that will be fixed soon. The only real drawback for us is the noise coming through the walls and door from the hallways. We heard the couple next door arguing all night and as there was a concert at the arena, which is extremly close, it was very loud. Just make sure you go out and sightsee all day, then a nice glass of vino and you should be out like a light. Otherwise it's fantastic!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlorenceNulens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Market Harborough, United Kingdom
Level Contributor
106 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 7 May 2012

Hotel Milano is situated up a small quiet side street no more than 1 min walk from the Arena and Piazza Bra. Approx 20 mins taxi ride from the airport ~ 25€.

It has a modern feel with a small reception / lobby area and bar. Reception staff were friendly and efficient. There was also free internet access available in the lobby. There are also bikes for hire if you're feeling more energetic !!! There is also a small garage with valet parking I guess you need to book well in advance for this.

The room we had was small but perfectly formed. It overlooked the garage area so the view wasn't anything special and we were a little concerned it would be noisy - but not at all. The bed was HUGE and very very comfortable. I think the hotel has recently been re furbished as everything was very 'new' no scuffs. The ensuite bathroom was well designed with shower cubicle (chromatographic lighting !), toilet, bidet, wash basin and towel rail. There were complimentary toiletries provided and decent towels. We had plenty of wardrobe space, plus a safe and fridge with water. All were spotlessley clean. The only negative with the room was that the door buzzed loudly when unlocked which meant you could hear everyones movements ! Also the air con seemed a little unpredictable but not an issue when we stayed in May.

We had breakfast included in our room rate and were a little bemused were it would be served, on heading down on our first morning a whole new room had appeared behind reception with plenty of space for all guests !!!. The spread was excellent and the quality superb probably one of the best we have found. The staff very friendly and efficient.

In terms of location its great the next street up is full of designer shops all they way down to Piazza Erbe and Juliets house / Lambretti tower (~20 mins walk). To the other side of the Piazza Bra its a 5 min walk to Castelevecchi. The city sightseeing bus (both routes) can be caught from Piazza bra also there is a Taxi rank. The roman theatre takes about 30 mins to walk.

We have stayed in a 4* in Rome which was not a patch on this Hotel (3*) so well done Milano !

Room Tip: Probably a higher level room at front of hotel would benefit from better views.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gingercat_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 May 2012

A very pleasant hotel in the city center, easy to reach and the private parking (extra) is a must, the interior is somehow small but very nice, clean and modern. Recommended.

The breakfast room is a bit packed, but it's definitely not a big issue really.

Room Tip: The private park is an extra, but is a must if you are going there with a car so you can access for...
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tari_manga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Milano & Spa

Property: Hotel Milano & Spa
Address: Vicolo Tre Marchetti 11, 37121, Verona, Italy
Region: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
#1 Spa Hotel in Verona
#6 Family Hotel in Verona
#10 Romantic Hotel in Verona
Price range (per night): ₹ 8,204 - ₹ 23,514
Hotel Class:3.5 star — Hotel Milano & Spa 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
Just 30 meters from The Arena and Piazza Bra, Hotel Milano is set in Verona ... more   less 
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Also Known As:
Milano Hotel Verona

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