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Reviews (1,288)
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All reviewsjacuzzi showertrain stationpiazza braminute walkgreat hoteloverlooking the main roadold townthe main hotelwould highly recommend this hotelbuffet breakfastexcellent locationfree wifilovely roomcity centrelake gardaan easy walkfamily room
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Reviewed 2 July 2018

Hotel is midway between the station and the gateway to the old city of Verona on a busy tree-lined avenue. We were on the first floor with a balcony looking out on the avenue and it was lovely to sit out in the evening with a bottle of wine and watch the world go by.

The room was good, if a little on the small side. The en suite bathroom was beautiful and included a shower which included a Jacuzzi option and also a Turkish (steam?) option. There was an instruction folder included in the room, but we just ended up having a standard shower, which was great anyway. The toiletries supplied were great and included everything you would need for a pleasant shower. A lot of the materials were branded consistently, which was a nice touch.

We did have a few issues with the AC - at one point the room was freezing and we couldn't work out how to turn it down, so during the night we ended up taking the room key out to turn off the electricity!

  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018

Hotel lies very conveniently nearby the Train station, just a short walk to the centre of the along a wide and quiet boulevard. A rather large hotel with a few different types of rooms, some with balconies. Quiet neighborhood despite the rather central location. Good standard of rooms, some with jacuzzi, good breakfast with large variety of choices, nice served. Good and quick service on the arrival/departure.
Breakfast is very expensive in our opinion.
Rooms are rather small. We asked for a quiet superior room but unfortunately got quite the opposite, a room near the house-keeping storage room, with the high-louded cleaning and running from 08,00 until at least 17,00. Very unpleasant, strange to get such a room when we asked for quiet and undisturbed stay. Do not think we will return for another stay.

Room Tip: Do not take room near the housekeeping room.
  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Superkatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

Stayed before, been renovated, offers very comfortable rooms, great staff, terrific location, very good value ( except when they treble the price on Opera season).
We stayed one night on the way in to Italy which was before the Opera, and tried to book our return, which was during the Opera, only to find prices jacked up.
Other that that, would recommend.

Stayed: June 2018, travelled as a couple
Thank kingclau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

Paid extra for king executive rooms and was worth the extra space. Well situated for main sights.
Breakfast was reasonably priced at 10 euros but due to groups staying and eating together sometimes had to wait for hot food to appear

Stayed: May 2018
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

We stayed here with friends for 4 nights and had rooms across the hall from each other which meant we could easily visit.

Until recently our hotel chain of choice had been Accor (Novotel/Mercure range) but, if this hotel is anything to go by, we would now consider Best Western first.

The staff were welcoming and the rooms were well appointed with efficient air conditioning. The room felt spacious with plenty of storage space, meaning we could easily store our luggage and belongings.

The breakfast was lovely - a wide selection and regularly topped up (even as they headed towards end of service).

The location was great - an easy walk to both the old town and the train station for day trips to Venice and Lake Garda.

Overall, we were very impressed with both the hotel and the location!

Stayed: May 2018, travelled with friends
1  Thank Emma805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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