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Reviews (1,274)
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All reviewsjacuzzi showertrain stationpiazza braminute walkgreat hotelold townthe main hotelwould highly recommend this hotelfree wifiexcellent locationlovely roombreakfast buffetlake gardacity centregood sizean easy walktea and coffee making facilities
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Reviewed 2 June 2018 via mobile

We stayed here with friends for 4 nights and had rooms across the hall from each other which meant we could easily visit.

Until recently our hotel chain of choice had been Accor (Novotel/Mercure range) but, if this hotel is anything to go by, we would now consider Best Western first.

The staff were welcoming and the rooms were well appointed with efficient air conditioning. The room felt spacious with plenty of storage space, meaning we could easily store our luggage and belongings.

The breakfast was lovely - a wide selection and regularly topped up (even as they headed towards end of service).

The location was great - an easy walk to both the old town and the train station for day trips to Venice and Lake Garda.

Overall, we were very impressed with both the hotel and the location!

Stayed: May 2018, travelled with friends
1  Thank Emma805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

We had a great stay at this hotel. It was close to the station and a short taxi ride from the airport as well as being a 10 min walk from the city. Our family room on the 5th floor was light, bright and spacious with a great view from the balcony. The room and bathroom were spotlessly clean and had efficient air conditioning. The beds were comfortable, even though quite firm. It was lovely to have a fridge in the room to keep milk for tea and coffee, and there was plenty of cupboard space to store clothes etc. The buffet style breakfast was excellent value with a good choice of hot and cold food and drink.All the staff were friendly and polite.

Room Tip: If you like a powerful hair dryer, take one with you.
Stayed: May 2018, travelled with family
Thank lynntrellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018

Our room on the 2nd floor was very small and cramped. There was a fold luggage rack but absolutely no where to put it, so with two bags it made it difficult to move around and I was glad I was only there one night.
Comfortable beds, friendly staff, extremely well provisioned bathroom, nice console by the bed to control the lights and shutters, good breakfast good location close to the railway station.
I would have given it a better rating if the room had been bigger, as it was, it was not good value for money.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank rat1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

The BW Firenze is a short walk from the Stazione Porta Nuova right on the Corso Porta Nuova which leads you straight into the town center so it is ideally situated.

Checkin was quick and allocated room on the second floor which faced the rear of the building, some rooms do face the Corso but the window shutters are really good and block the light and sound. The room was pretty , perhaps a little old fashioned but clean nonetheless, the bed comfortable and the wifi worked well. Kettle to make tea and coffee and fridge/mini bar for your water. There was also a handy little cell phone which you could bring out with you, full of local information.

The bathroom was a good size, easy to use shower with lots of extra spouts to direct water all over you !! Breakfast was not included in my rate but there are numerous place very near in which to have pastry and coffee in the morning or it was €10 extra per person if I took it at the hotel.

The staff were helpful and friendly, spoke good English and other languages too, I’m sure and happy to help with directions or storing your case when you checked out. Little internet corner just off the lobby by the bar to printout your boarding pass if needed or just to check your email.

The hotel is about a 10 minute stroll into the city or less if you are a quick walker but only minutes from the Stazione . Verona is a beautiful city so take time to enjoy it and walk along the river or the Giusti gardens. Do get the Verona card which was €18 for 1 day, it pays for itself after you visit the arena and the Lamberti tower so it is excellent value, other sights are also included as well as free travel in the city from the tourist office opposite the arena.

  • Stayed: April 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank UncleDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

We fond this hotel a very good experience, great service, nice comfortable room and bed. The location is close to the train station and the tourist sites. Our housekeeping always left a treat and coffee. Bar tender friendly and helpful.

Room Tip: View of street
Stayed: March 2018, travelled as a couple
Thank JLWK2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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