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“Wonderful Venice”
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Review of Ca Terese

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Excellent
43 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Veneto

Reviews from our community

Excellent - based on 43 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
English first
French first
Italian first
Polish first
Spanish first
Any
English first
Travel F
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Venice”
Reviewed 5 August 2016 for a stay in July 2016
3
people found this review helpful

I was looking for an apartment in Venice to spend my vacation with my family. I did extensive research on Trip Advisor and chose this place based on the reviews. What I can say is that I could not have been happier with the choice I made. The apartment is located in a quiet zone. At night we slept like babies after a day spent in tourist crowds. July is one of the hottest months and the apartment is equipped with A/C plus fans. It was nice to enter the apartment and find a cooler atmosphere. There is a supermarket nearby, which is a blessing for a long stay, as eating out a lot gets pricey. It seems that many Venetians live in this area as prices of the products were lower than in the center. We cooked at home quite a few times, and the kitchen is small but practical. Remember to buy soap for the washing machine as this is not provided. A big plus is that the location is very well connected to all major sites. San Marco square is located just two stops from Zattere Pier. It is also close to Piazzale Roma and the ferry. You must visit the church opposite the apartment, it is quite simple on the outside, but beautiful inside. It seems to be the oldest church in Venice. Venice is a beautiful city and Marika and Anna, the ladies who run the apartment were always willing to suggest the best sites and restaurants. They made our stay so much easier and more pleasant. We will be back as soon as we can.

Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29nate690
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stop looking now - book this!”
Reviewed 17 July 2016 for a stay in June 2016
1
person found this review helpful

This is a beautiful, spacious, excellently located apartment. Book it now, you won't be disappointed. 2 bedrooms, good size kitchen. AC in the living room + fans in the bedrooms, nice bathroom. An 8 minute walk from the vaporetto wich gives great access to a number of the top attractions. There are shops down he street so food items are close by. Good restaurants and bars nearby. I could not fault this place. Book it, you won't be disappointed

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: nothing
Travelling group: Avec mon époux(se) / partenaire
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uhcnow
Searcy, Arkansas
2 reviews
“Good location, but false advertising”
Reviewed 16 July 2016 for a stay in June 2016

My wife and I traveled to Venice for a week and ran into multiple issues while staying here. It got off on a bad foot when we arrived and we were told we had to pay 300 euro for cleaning fee that was reported to be in our contract. After explaining and showing all of our paperwork we had brought with us, that the fee was not listed anywhere in our contract, and through further conversation, it somehow dropped to "only 55 euro". Still not believing that this was accurate, but being exhausted after traveling and trying to find the apartment, we paid this simply to have a place to shower and rest. The second major issue was with the A/C in the unit. Yes, it does have air conditioning; however, it is only located in the kitchen/living room, so that at night when you wish to go to sleep, the bedrooms do not cool off. This left my wife and I using the mattress on the floor of the living room in order to be cool enough to sleep. Make sure that you do not have large bags, as it is located on third floor and there is no elevator. We had to clean out the soap dispenser of the washing machine as there was black mold on the very back of it, leaving our clothes to have a smell initially. They do have a clothesline and pins available to dry your clothes with, thankfully. Do NOT mess with the breaker switch (I accidentally hit the middle breaker switch as there is no label) next to the light switch in the living room, as this disconnects the WiFi. We were never able to reconnect the internet. On a positive note, once you know your way around, (and Anna was good to show us a map with major attractions/restaurants) the apartment is suited for easy access to the water taxis and a few restaurants/supermarket.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Aug 2016
Dear Mr. Uhcnow,

I am glad to read that you enjoyed the location of the apartment. Yes, it is true that it is situated in a calm and very strategic zone, easy to access, very well connected, with restaurants and a supermarket close by.
I have tried to reach you by email, in the hope that we could discuss a few points, but have not heard back from you. Please allow me, therefore, to clarify the negative points in your feedback, for a better understanding.
The apartment is managed by a local agency which is considered to be among the best in Venice. Not only do they run Cà Terese, but another twenty rentals in the city, which is why you experienced good service provided by Anna.
Regarding the 300 Euro cleaning fee: that must be a huge misunderstanding: as you can see on this website as well as all other sites presenting Cà Terese, the cleaning fee is 40 Euros only. This was specified on the site at the time you made the booking, along with local taxes. In your case, based on the number of guests and nights, the total cost of cleaning and taxes amounted to 55 Euros. You make it sound like an amateur and approximate calculation in your review, which it isn’t. We have checked, and the calculation was accurate.
A/C unit: based on the size of the apartment, the power of the air conditioning unit was calculated by a professional, to cool the entire apartment. Moreover, we recently provided 2 extra fans as the guests before you requested two fans because they did not like to sleep with the air conditioning on. Please also note that if you needed to sleep in the living-room for a cooler temperature, you did not need to move the mattress as there is a very comfortable double sofa-bed in the living-room.
The soap dispenser inside the washing machine is a difficult (or rather remote) spot to check; however, that should not happen, and we apologize. We have now brought it to the agency's attention, and it will not happen again in the future. However, if you had pointed it out to Anna, she would have sent someone to clean it.
The connectivity of the Wifi: we have checked, and it works fine (based on Italian standards - maybe you are lucky to enjoy faster Internet at home), but if you where not able to get a connection, again if you had mentioned that to the agency, they would have sorted out the situation right away.
I believe that most of your concerns could have been addressed if they had been communicated to the agency straight away, and I urge our future guests to let us know when they encounter problems. We try our best to satisfy our guests, and it is very disheartening when people leave with a smile, and then post a review pointing out issues that could mostly have been solved then and there.
Best regards,
Igor, Owner of Cà Terese
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michaelte...
1 review
“Perfect Haven for Site-Seeing Weekend in Venice”
Reviewed 16 July 2016 for a stay in July 2016


I booked this apartment for myself my sister and my mother. It was the perfect choice. The apartment is exactly as it is described only nicer.
We were met by Marika who could not have done more for us. She showed us around the apartment and gave us excellent advice on restaurants, etc.
The apartment was spotless and very well kept in a quiet but central part of Venice. it proved to be very well situated.

The apartment and hospitality was excellent I highly recommend this apartment. Thanks a million to Marika for taking such great care of us on our trip.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good stay”
Reviewed 14 July 2016 for a stay in February 2016
1
person found this review helpful

the apartment is very functional, very clean. We loved our stay in Venice.
the apartment is located outside the tourist bustle but in a student area can be found very easily cafes and small restaurants.
Obviously we recommend this property

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the situation of the appartement
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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