Stayed at hotel with my children on the 26th,27th and 28th September 2009. Booked directly with hotel using Visa credit card number as guarantee. Confirmation from hotel stated that "Cash or credit card payment will be made directly at the residence". Despite paying for my stay in full at reception and receiving a receipt for this, my credit card was debited again after I left the hotel. In other works I was charged twice. I have sent frequent emails to the hotel and despite assurances that they will refund me, they have failed to do so. It is now six weeks since these transactions took place. I've travelled extensively and have never had treatment like from any other hotel.
- Official Description (provided by the hotel):
- The apartment-hotel Suite in Venice Ai Carmini, very close both to Piazzale Roma and Santa Lucia railway station, lies in the sestriere (= district) of Dorsoduro along the Fondamenta del Soccorso, a street along a canal deriving its name from the hospice and school founded at the end of the 16th century by the Venetian poetess Veronica Franco. It is situated at number 2604, between Palazzo Zenobio (Armenian College) and an ancient building belonging to the Moro family (at nr. 2615) And known as "Othello's house", where Shakespeare set his famous tragedy. In the immediate surroundings lie the church of the Carmini (Lorenzo Lotto, Cima from Conegliano), the School of the Carmini (Giovanni Battista Tiepolo) and the churches of Angel Raphael (Francesco Guardi) and S. Sebastian (Paolo Veronese). Just a few steps from S. Sebastian church starts the charming walk along the Fondamenta delle Zattere, on the Giudecca canal. In few minutes'walk you can find Ca' Rezzonico, the museum of Venetian 18th century, and the galleries of the Accademia. ... more less
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