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All reviewstrain stationluggage storagevenetian stylebreakfast room isbreakfast staffhotel lobbyhamnice roomcroissantsexcellent locationair conditionerfew minutes walkmurano glasspiazzale romavisiting venicewater taxibreakfast was included
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Reviewed 13 August 2017 via mobile

We arrived by train with heavy rucksacks and were delighted the hotel was so close to the Venice St Lucia station. A quick 200m walk and we arrived.
Reception was a mixed bag with a grumpy old guy and two very friendly younger girls with excellent English.
Our room was a striking dark red number with very effective air conditioning. We had to ask reception to turn it off overnight! Sadly no hot water for a mid afternoon shower, but all in all the hotel was just what we needed with a modest but perfectly adequate breakfast to top it all off.
For the price and location this hotel is hard to beat.

Stayed: August 2017, travelled with family
3  Thank HeyMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Ideally situated to catch a cruise the next day. Clean and well presented, with an excellent plentiful breakfast. As previously mentioned grumpy older gentleman behind the desk, other staff very nice. Arriving early about 12 pm, and after being awake since 2 am I did request by e-mail an early room if possible.(from which we had no response).That said there must have been rooms available at 12pm but the old gent insisted on keeping us until 2pm.The staff on departure were much nicer.

Room Tip: Our double room was a bit small,so ok for a short stay.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

If you travel to Venice by train, the location is perfect as you have to move your luggage just about 100 nettes down the road. Check-in was quick,and staff at reception were friendly and helpful. We got very good restaurant recommendations. A vaporetto station is close, and you can walk to Rialto in about 20 minutes. The hotel is no beauty, but has a certain charme. Our room was nice, if not grand. The bathroom was OK, though there was only a trickle of water from the tap and the window not to be opened.
Breakfast was very good as long as you are not keen on eggs. WiFi is free and works well.

Stayed: July 2017, travelled as a couple
3  Thank Otmar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

If you travel by train and don't want to drag your luggage up and down the bridges to your hotel, the location of Belle Epoque is perfect. Only a couple minutes walk from the train station and steps away from the water buses. Our rooms had comfortable beds and a good air conditioner. If you plan on watching TV you might be disappointed, there are hardly any channels, but it wasn't a problem for us (too much to do and see!). The breakfast was plentiful and the staff nice (didn't come across any rudeness mentioned in some of the reviews). Overall great value for the money.

Room Tip: Choose a room on the second or third floor if you want to have an elevator access
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank zesty365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017

Stayed here as a party of 3 for our first stop in Italy. The hotel is within easy access of the bus station, train station & water taxi stops. There are porters at every opportunity around public transport stops to help with your bags if needed.
We arrived before official checkin & were able to leave our suitcases to go exploring.
Our triple room was on the top floor with the 3rd bed in the roof space. There is no lift so its a lot of stairs with a heavy bag! The room was spacious, traditionally decorated in what I imagine to be Venetian style & the bathroom clean & functional with very hot water. Freezing aircon which was definitely needed.
Breakfast was continental where you helped yourself although it was a tight squeeze during busy times! Nice crockery & tables cleaned quickly.
Downside: the older gentleman at reception who I presume to be the manager/owner lacks customer care & couldn't even raise a smile or acknowledgement when asking for your key. Our room leaked during a heavy thunderstorm & the rain poured down the curtains & from the ceiling beams at the left hand window!

Stayed: July 2017, travelled with family
Thank susancockbain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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