The hotel accommodation is okay, although probably in need of a refurb. Reception staff were overzealous in pushing a trip to Murano - they did this at least 3 times. My criticism with the hotel hinges on the disappearance of my gold bracelet. Yes, I forget it, and a necklace, when we were leaving. So I was hugely reassured to hear the Hotel had it and had put it in their safe. Provided I organized a courier, they would send it back to me. Well, the courier was duly appointed, and appeared with a sealed envelope containing... the necklace - which has no commercial value. There followed a mutual blame fest between the hotel and the courier. The hotel handed a sealed envelope over to the courier. While they stipulate the bracelet was in it, clearly, nobody would be any the wiser. Only the person who filled the envelope was in a position to know what he put in it - or did not put in it. I can't help feeling that someone knows all too well how to play the system.
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- Also Known As:
- San Marco Palace Hotel Venice
- San Marco Palace Venice