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“Excellent customer service.”
5 of 5 bubbles Review of Duodo Palace Hotel

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Duodo Palace Hotel
Ranked #64 of 386 Hotels in Venice
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent customer service.”
5 of 5 bubbles Reviewed 17 August 2012

I stayed in Duodo palace hotel for 4 nights with 3 friends. We thoroughly enjoyed our stay. Food good, location excellent, rooms comfortable and brilliant staff. Always helpful and pleasant no matter what the question. They will arrange a private transfer to and from the airport if you need it.....just email in advance. We availed of this service and it worked out at a very reasonable price for 4 adults. Please do not heed any bad reviews as I could not find one bad thing wrong with this hotel, so please dont hesitate in booking.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheil76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this review, 18 August 2012
Dear Guest,
thank toy very much for your nice review and for the good instruction concerning the arrival transfer organized by our staff.
Many thanks

Sebastiano Cagnin
General Manager
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Aberystwyth, United Kingdom
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 17 August 2012

I booked this, with no problems, thru Monarch Airlines. The Duodo is just off a quiet square by the Teatro La Fenice but convenient for Campo San Marco, the Accademia, the Guggenheim and the Rialto. The hotel was classic, stylish yet modern; staff were welcoming and helpful; breakfast was good and enough of it; and the huge bedroom was like a 17th century film set ( with en suite). And there were fabulous restaurants minutes away. Experience Venice's charm at a good price. I think I'll be back there.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JegeT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this review, 22 August 2012
Dear Guest,
thank you very much for the review! We understand that the Hotel as well as our service staitsfied your needs! A special thanks to say that breakfast was good and enough of it!
Best regards.
Sebastiano Cagnin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 August 2012 via mobile

Historic hotel with still all its charm! Loved the fact of the orginal celling was there in our room! The service was good and the breakfast was good also! Location to st Marc was fantastic but a map is essential to prevent getting lost on the little streets!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny_mcfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this review, 22 August 2012
Dear Guest,
thank you very much for your kind review; if you contact the hotel in advance, you will get the chance for a map road or suggestion to organize a transfer. It will be easier to reach us!
Thank you very much and hope to hjave you here in the future as valued Guests!
Sebastiano Cagnin
General Manager
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San Francisco, California
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 16 August 2012

My family and I stayed here for 2 nights and it was such a magical experience. Venezia in general is just so wonderful and this hotel accentuated the surroundings so many times over! This was a great boutique and quaint hotel right on a small canal. The architecture is old and has so much character but they also renovated things like the bathroom and tv, etc. to make it feel modern as well. The rooms are so unusual and something you will always remember. The staff was great and super friendly. The breakfast had great options, very small room, but again it just had so much character. The staff also provided up w/gluten free breakfast options. The restaurant (Ristorante Teatro) around the corner from the hotel is wonderful and has GF pasta! You can walk to Piazza San Marco in about 5-7 min. Great, beautiful place and we will definitely be back!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this review, 17 August 2012
Dear Guest,
thank you very much for your fantastic review from NYC !
You mentioned our Hotel, our friendly staff and the good service.
To satisfy our guests it's what we are looking for! Many thanks for staying with us!
Best regards.
Sebastiano Cagnin
General Manager
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Lisbon, Lisboa, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 August 2012

Our water taxi left us at Trinita pier, a good 10 minutes walk from the Hotel. We had to walk with the bags and got lost. By the time I arrived at the Hotel I was pretty furious. The receptionist was so nice, the inside the Hotel and the room were so beatiful that I got over the problems with the transfer very quickly. Good spacious room, amazing ac, bathroom with shower only (which makes no diference to me), and the location is amazing. You can go out at night without any worries and find good and affordable restaurants just a few steps away. Loved it.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUODO PALACE D, Direttore at Duodo Palace Hotel, responded to this review, 16 August 2012
Dear Guest,
thank you very much for your kind review. We usually suggest a transfer service with water-taxi. We undrstand that is more convenient to reach San Marco by water-bus but, please send us an e.mail before and we will forward a city map with the ititnerary to reach us!
Nest regards

Sebastiano Cagnin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Duodo Palace Hotel

Property: Duodo Palace Hotel
Address: Calle Minelli San Marco 1887, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in Venice
#44 Luxury Hotel in Venice
#61 Romantic Hotel in Venice
Price range (per night): ₹ 13,275 - ₹ 29,956
Hotel Class:4 star — Duodo Palace Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Conveniently located in the heart of Venice, Duodo Palace Hotel is set within a historical building, and has been beautifully renovated and restored to create a new four-star hotel in Venice. Saving some of the most important architectural elements from this 600 year-old palazzo, including the frescoed ceilings in each bedroom, the hotel has a truly Venetian feel. Literally located a stone’s throw from La Fenice, the hotel could not be more centrally located. You can stroll to San Marco Square, the Rialto Bridge, or the Accademia, in 10 minutes or less. The top floor accommodations offer sweeping views of the city’s rooftops and major monuments. Glance below and you can watch a gondola slowly glide by your window. Offering direct access to the hotel from the canal, your water taxi can drop you at the door of the Duodo Palace Hotel where you will be warmly greeted by the staff. The hotel’s 38 bedrooms, adorned with beautiful Venetian fabrics, offer the modern amenities required by today’s traveler, including fully marble baths and plush towels. Relax in the cozy bar, or enjoy a book in the study that has the remains of a piscine - an ancient well - where you can almost hear the voices from the past as they share the day’s gossip Welcome to Venice ... more   less 
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Also Known As:
Hotel Duodo Palace
Duodo Palace Venice

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