We booked ourselves 2 rooms through hotel website and received email confirmation as well. However, when we reached the hotel at ~10pm, we were told that there was some problem with our reservation and we would need to shift to another of their group hotel (Belle Arti) which is somewhat away from St mark's across Academia bridge. We had to walk with all our luggage to that hotel as we could not afford to search for a new hotel at that time. The staff at both hotels were very rude and behaved quite unprofessionally. We learnt later that this is a common trick used by the hotel to fill up their other hotel (far and worse). Advise not to book Alcyone at any cost.
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- Also Known As:
- Alcyone Hotel Venice