This hotel was poor for the price. I marked as terrible because of an incident with the staff over charging for water - on leaving I received two charges for water one for water they said I had used from the minibar and one for water I had used which was left out on the dressing table. We didn't take water from the minibar and thought the water on the dressing table was complementary - amazing to think it wouldn't be!!. I explained that I hadn't used any water from the minibar but they didn't believe me.The manager kindly waived the 24Euro charge for the water on the dressing table and was very easy to deal with. Expected tea making facilities in the room. Bath failed to drain and was very small.
- not bad but not great. The room was covered in red fabric from floor to ceiling and on all the furniture. We stayed four nights . The staff were pleasant Also, the air con didn't work and when you opened the one small window with no view of the alley below all you heard was people through the night. The bathroom was okay but the bathtub did not drain (we had to use the bottle opener to prop it open to drain). The location is very convenient so that adds a couple positive points being steps away from most sites
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- Also Known As:
- Metropole Hotel Venice