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Reviewed 10 February 2018

We chose his hotel as a mid point stop over on the way from Milan to the ski slopes. We had already checked in on line and the remainder of the process was super quick on arrival. We even had time to play a couple of games with the kids on the Xbox connect in the foyer! Our family room was just big enough for a one night stay. Clean and tidy. We parked right outside the entrance which meant we could check it from time to time from our window. We’ll stop here again on our way back next week...

Stayed: February 2018
1  Thank visitor50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

A nice hotel with good facilities but the bar staff appeared to be missing so gave it a miss.
Breakfast is a wide range of foods and caters for all choices with some hot food as well. My room on the 9th floor was big with a bath and shower and an English news channel.

Stayed: January 2018, travelled on business
Thank Rickytrips1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giulio Cesare C, General Manager at Novotel Torino, responded to this reviewResponded 28 January 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2018

Hotel was good our room seem to be bit old and needed to be refurnished. also the furniture s were a bit out of place . Breakfast was the usual novotel standards and had a good spread. Overall the stay was good.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank sudeepz2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giulio Cesare C, General Manager at Novotel Torino, responded to this reviewResponded 17 January 2018

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

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Reviewed 27 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 October 2017 via mobile

Room is quite dirty including papers and food behind the furniture.
Bathroom is old and seems to be really used. Moreover, The shower was not working properly.
The breakfast is a real disaster. Most of the cups and plates are broken, no fresh juice, almost no pastries, the staff was removing the breakfast 30 min before the what’s foreseen according to their own timetable.

The 2 only positive points are that the staff at the reception is really kind and that the bed is good quality

Stayed: September 2017, travelled on business
Thank chenzo27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giulio Cesare C, General Manager at Novotel Torino, responded to this reviewResponded 26 October 2017

Dear guest,

Thank you for taking the time to tell us about your experience at the Novotel Torino Corso Giulio Cesare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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