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“Average at best”
Review of Hotel Diplomatic

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Hotel Diplomatic
Ranked #34 of 129 Hotels in Turin
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Average at best”
Reviewed 28 May 2012

Rooms are very small and the bed is extremely old and unconfortable.
Could not sleep because of the noise either. Decent location but not worth the savings.

  • Stayed May 2012
    • Value
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    • Service
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Thank worldtravelerno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (53)
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High Wycombe, United Kingdom
Level 6 Contributor
189 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 8 May 2012

We booked this hotel because it was near Porta Susa station and we were just staying overnight after arriving from Cervinia and going home next day by train to Paris. Wifi was free and available in all rooms (not always made clear on reviews or indeed their own website!) but we had no problems signing in. The room was a bit gloomy in common with so many hotels - why oh why do they NEVER give visitors decent lighting?) but it was reasonably large, very clean and well-decorated. The beds were super-comfy and extra pillows and blankets were available in the wardrobe. I'd have preferred duvets to the blanket and bedspread, which I always feel dubious about in hotels as I don't know who else has sat on them! The double window and shutters made an effective barrier to the tremendous noise from the road outside (the hotel is situated at the Turin equivalent of the lower end of Regent Street where in adjoins Piccadilly Circus!). I don't mind this as I love looking out the window into the street below, watching all the comings and goings. Alas though we didn't check that the aircon worked until we needed it late at night when we wanted peace and quiet - we phoned down to reception and they sent someone immediately who check it and told us it was broken. He offered us a different room, but at midnight who wants to change rooms? We made a mental note to check EVERYTHING works in future hotel rooms before we even open a suitcase! If you want a really quiet room, ask for the back of the hotel where rooms overlook a little courtyard. The bathroom was very clean with plenty of towels although not over-roomy, it was adequate for a night or two. The included breakfast wasn't great, but more than adequate - there were scrambled eggs and bacon, fruit and cereals, rolls and croissants and a huge array of yogurts and jams/spreads etc, as well as ham, salami and cheese. It sounds marvellous but the bacon wasn't cooked terribly well and the croissants weren't very good. But all in all, for the price, we will definitely stay again. We had a lovely surprise with Turin in general - we weren't expecting much on an overnight stop, but we fell in love with the place, it's so unspoilt - around every corner there is yet more beautiful buildings and little squares with cafes around the outside. We will go back, and we will stay at the Diplomatic.

Room Tip: Ask for a room at the back if noise might bother you - the street is 24-7 noisy outside with trams a...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linden-s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo, Canada
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 May 2012

Chose this hotel because of walking distance to Porta Susa Train station. The room was a bit small but very well maintained and super clean. Not modern facilities but what they had was classic and very nice.
Had trouble with the WiFi and had to sit in the lobby to use my laptop. That was quite inconvenient - I dont think their server is strong enough to reach the rooms.
Front desk staff was not very helpful and we had to figure out everything on our own. We didnt know how to phone room service and asked at the desk and she sent us downstairs to the kitchen to get help??? She didnt help with the internet access, etc.
Breakfast was included and had a good variety of meats, eggs, rolls, etc.
I would recommend this hotel and would stay again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandraJohn630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
35 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 April 2012

This hotel has a fairly good location and you can get a night there for a very low price. The staff were fairly efficient and helpful. However, the way the hotel interior looks and feels is that of an old and not well maintained place. My room was small and dated. The bed wasn't very comfortable. The bathroom was small. The coffee at breakfast from vending machines.

Stayed March 2012, travelled solo
Helpful?
Thank floss a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Taranto, Italy
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 April 2012

The hotel is in an ideal position, close to Porta Susa rail station and at 15 minutes' walk from Piazza Castello. Breakfast rich and varied. There is also a restaurant inside the hotel: It's open only in the evening and they offer the same menu for the whole week. Staff very helpful and friendly. The hotel furniture is a bit old-fashioned and not appropriate for a four-star hotel.
The price is excellent. We paid 269 euros for a four night stay in a double room, breakfast included

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariateresa1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diplomatic

Property: Hotel Diplomatic
Address: Via Cernaia 42, 10122 Turin, Italy
Region: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Turin
Price range (per night): ₹ 3,377 - ₹ 9,531
Hotel Class:4 star — Hotel Diplomatic 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Diplomatic hotel is one of the most prestigious hotels in Turin, located in the historic centre of the city, a few metres from the Porta Susa railway station, the main hub of high-speed rail transit between France and Italy.However you choose to get to the Diplomatic, the hotel is convenient due to its proximity to the Torino Caselle "Sandro Pertini" airport terminal, to the new underground line which takes you to the "Lingotto Fiere" Congress Centre in a few minutes, to the Polytechnic University of Turin, the Olympic Stadium and the new Juventus stadium.Strolling under the beautiful and historic arcades in Turin you reach the city’s most beautiful squares (Piazza Castello, Piazza Vittorio Veneto, Piazza San Carlo, Piazza Carlo Felice), the main places of “Turin nightlife” (the Roman Quarter (Quadrilatero Romano), the Murazzi, the Banks of the River Po, the Dora Docks, the Valentino Park), the most important museums and cathedrals (the Egyptian Museum, The Museum of Cinema, the OGR Officine Grandi Riparazioni, the Mole Antonelliana, the Chapel of the Shroud, the churches of Gran Madre and Maria Ausiliatrice). ... more   less 
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Also Known As:
Diplomatic Hotel Turin

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