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“Excellent service, some distance from downtown”
Review of Hotel Susa

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Hotel Susa
Ranked #140 of 427 Hotels in Milan
Certificate of Excellence
Las Vegas, Nevada
Level 6 Contributor
156 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Excellent service, some distance from downtown”
Reviewed 24 November 2010

The staff was excellent, room nice and clean, some street noise as room located on street side, good value, walked to downtown in 50 minutes on rainy day, breakfast very well done, not many restaurants in immediate area. Price was right for walking to client meetings within 15 minutes of this location. Was easy for potential client to find and meet with me in hotel bar. Staff provided beverage service late in the day without prompting. Good choice if you want to be in this area of Milan.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lud2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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159 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canterbury England
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 October 2010

A brief walk from our Milan Office to Hotel Susa, heralded a pleasant hotel reception, my room was clean and tidy, having fought the CHIP card for the power, not the clearest site for the holder, on a dusky evening. I had difficulty getting an ‘international TV channel’ on the TV despite 2 hand held controllers, the only channels available to me were local, though my colleague was able to access more.
The sighting of the glass shelf above the tap in the otherwise well apportioned shower room, caused me to hit my head a few times, the bed was firm and comfortable. Breakfast was in the small dining area downstairs and was of a good ‘continental’ standard with endless fruit juices and coffee.
A pleasant stay in the Susa area of Milan, I’d use again

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yakcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris-Rome
Level 5 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 July 2010

Hotel freshly renewed and very clean.
The lady behind the desk was very helpful and always with a big smile, which makes all the difference when you make a late check-in and you are very tired.
Excellent quality/rate rapport being a 3* hotel.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mao75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 22 April 2010

We stayed at Susa when our flight was cancelled because of the volcano. After booking for 2 days we needed to stay another 2, the staff were first class and handled our request very professionally and with a friendly smile.
All the staff who worked behind reception were excellent, even offering me a coffee when checking out.
In a stressful time they made me feel at home.
I can't recommend highly enough, this will always be a special hotel for me.

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkALeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2010

We booked 5 rooms for our clients in the hotel in 2008. The booking was done 10 weeks ahead of the stay and comfirmed in writing by Susa. We were surprised about the low rates desipte a trade-fair being held at the time. The week before our clients' arrival we were notified that, "due to an error" our rooms were no longer available. Another Hotel, in a completely different area of Milan, with rooms more than double the price was suggested. We were offered no excuse or refund for our trouble, embarrassement towards our clients and increase in costs.
We do not recommend this hotel, if you are looking for to worry-free accommodation.

Stayed March 2008, travelled on business
Helpful?
1 Thank Kledi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Susa

Property: Hotel Susa
Address: Viale Argonne 14, 20133 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #140 of 427 Hotels in Milan
Price range (per night): ₹ 6,610 - ₹ 16,107
Hotel Class:3 star — Hotel Susa 3*
Number of rooms: 19
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