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“Excellent Location”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 428 Hotels in Milan
Certificate of Excellence
Miami, FL
Level 6 Contributor
253 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
“Excellent Location”
Reviewed 27 March 2012

I expected to be "Wowed" by the hotel. But as it turns out I only thought the location was outstanding. The rest of the hotel was ok but nothing special. The hotel is dark; rooms, hallways, restaurants, lobby were all lacking in natural light. The rooms were not sound proof as we could hear complete conversations of others in their rooms with their doors closed. The carpet in our room had stains. The bed sank in the middle and interrupted our sleep..

Cold continental breakfast 35 Euro. Bean soup 23 Euro. Salads 20 Euro. Desserts 14- 18 Euro. No wonder the restaurant is empty.

I would return to this hotel for the location alone. But only using points for a visit. Never paying 770 Euros a night. Not even close to being worth that.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Di D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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English first
London, United Kingdom
Level 6 Contributor
205 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 19 March 2012

As a relatively seasoned traveller it is a rare occassion to be totally surprised, in a nice way about a Hotel- this is the best hotel kevin and I have stayed at in a very long time. The quality of the hotel was magnificent, the service- from front desk all the way through to back of house was exemplary. Nothing was too much trouble- the concierge organised our dinners for us, tickets and sight seeing- all excellent choices and not stupldly priced. I would totally recommend this hotel if you are looking for somehting special, in a lovely city.

Room Tip: ask when you check in
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 6 April 2012
Dear Sirs,

thank you very much for your beautiful review.

We are very happy and honoured to read that you appreciated our hotel and services and, above all, that that we have been able to surprise you!

It is a real pleasure to have such wonderful guests like you and we are already looking forward to welcoming you back soon!

With my warmest regards
Claudio Ceccherelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
westchester county, NY
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 19 March 2012

Blocks from the Duomo and adjacent to the Galleria Vittorio Emanuele...you can't get a better location in Milan. The service was what distinguished this hotel for our family. The lobby and front desk staff greeted us by name when we entered and exited the property and were all warm and friendly. The concierge desk was excellent and made perfect recommendations for meals. We enjoyed the serenity of the hotel which made it seem like an oasis once you entered the doors. Our stay in Milan coincided with the beginning of Carnival which was an unexpected treat but as you can imagine the plaza and surrounding streets were absolutely packed with revelers. We also happened to be in Milan the last Sunday of the month which coincided with the monthly antique street fair in the Navigli District. It happened to be unseasonably warm which made for a lovely afternoon strolling along the canals and browsing what the hundreds of vendors were offering.

The rooms were large and well appointed. Ours faced the interior courtyard and were exceptionally quiet. The bathrooms were large as well with a separate sink and vanity in the dressing area which was convenient. I can only think of one minor issue with the rooms...there was a light bulb out in a ceiling fixture, which reminds me the ceilings are very high (at least 12 ft on our floor) which gave the room a lovely. airy feel. In any event, I highly recommend this property for vacationers in Milan.

Room Tip: I would recommend interior as there really is nothing to see with an exterior.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tuckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 6 April 2012
Dear Sir,

thank you very much for taking the time to post your review on Tripadvisor.

We are very happy that you enjoyed your stay with us and got the chance to see the Carnival festivities in Milan!
Your comment regarding our staff and the serenity they have been able to transmit is the best compliment that a General Manager can receive and I will be pleased to share it with my whole team.
Looking forward to welcoming you back soon, I send you my warmest regards

Claudio Ceccherelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 March 2012

A great hotel in the best location. From the minute you arrive you feel welcomed. The rooms are extremely spacious for European standard and the bathrooms are wow. Park Hyatt is well know for exceeding customers expectations.

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GTAUH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 9 March 2012
Dear Sir,

thank you very much for your nice review.
We are very happy that you enjoyed your stay with us and were satisfied with our room and services.
We are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramat HaSharon, Tel Aviv, Israel
Level 2 Contributor
4 reviews
Reviewed 4 March 2012

The hotel is located in exactly in the center of Milano - very close to th Duomo and the Galleria Vittorio Emanuele.
The staff is very helpful and courteous.
Usually the atmosphere is calm and quiet, not a lot of families with kids hanging around there.
Rooms are very large and comfortable and equipped with a wide choice of luxurious things.
Despite the relative high price it is a highly recommended hotel.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eldar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 9 March 2012
Dear Sir,

thank you very much for your beautiful review.
We are very happy that you and your family had a nice stay with us and we are already looking forward to welcoming you back soon!

My best regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price range (per night): ₹ 41,951 - ₹ 79,714
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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