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All reviewsaffori centrometro stationyellow linecity centrequiet neighborhoodnice hotelrestaurant staffclean roomsclose to the hotelcroissantsshower headfive minute walkbreakfast buffetvery pleasant staybooked this hotellake comosupermarket
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Reviewed 13 September 2017

We had booked this hotel for one night as a stop over. A brilliant place overall. Although it is few stops away from Milan railway station, it should not take you more than 15 mins to reach, when you take metro from main railway station. Hence overall, a comfortable place in terms of location.
The rooms were cosy and comfortable and the staff were extremely friendly. We had booked the room with breakfast option included however, had to leave very early (around 5 am) to catch an early morning train. When we shared this with the hotel, they were not only ready to make us some coffee that early (which we denied) , but also provided us some packed crossiants that could be taken over to have for breakfast later.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Shiva Shailendr... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EcoHotelLaResidenza, Responsabile relazioni con la clientela at Eco-Hotel La Residenza, responded to this reviewResponded 14 September 2017

Dear Guest,
We are delighted to hear you liked the location and friendly staff.
We are glad to read you enjoyed our location. It is indeed ideal for sightseeing with many of Milan’s iconic attractions within metropolitan distance, including Alla Scala theatre, the Duomo, Galleria Vittorio Emanuele.
We were particularly delighted with your kind words regarding our breakfast packet!
We are looking forward to welcome you again soon and please feel free to contact us directly.
Best regards,
The EcoStaff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017

A nice hotel little bit far from the central station , 5 minutes walk to the metro station, old fashioned small lift, located in a quite street. free wifi, small bath room, eco friendly , near by park ,

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Suresh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EcoHotelLaResidenza, Responsabile relazioni con la clientela at Eco-Hotel La Residenza, responded to this reviewResponded 6 September 2017

Dear Guest,
Thank you for taking the time to post a feedback on your recent stay in our eco-friendly hotel.
We are really glad to learn you loved the quietness of our location and the free wi-fi.
I appreciate your remark on the lift, we have taken good note of your feedback.to improve our service.
As you mention, having a few steps from our environmentally-friendly hotel you will reach Affori Centro yellow line metro station, taking the direction to San Donato in five metro stops you will reach Milan Central Station.
Pertaining the bathroom I am glad to explain we have different sized rooms and bathroom, some bathrooms feature amazing cromotherapy. Please feel free to contact our booking department, we will be more than happy to identify the perfect room for your next stay in Milan.
I look forward to the next occasion when we can welcome you at the Eco hotel La Residenza.
The Eco Staff

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Reviewed 1 September 2017 via mobile

This hotel is trying to be Eco friendly but miss the mark for customer comfort. The room is small and the bathroom had a distinct smoky odour. The hotel is in a rather dubious district with much graffiti. The aircon struggled on 20 degree nights. So overall a rather uncomfortable stay. However the staff were friendly and helpful and went above and beyond in their duties. The restaurant was also quite good and the pasta exceptional. Probably wouldn't recommend to stay here as it is alo 20mins from centre.

Stayed: August 2017, travelled with friends
Thank KerrylP21_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EcoHotelLaResidenza, Responsabile relazioni pubbliche at Eco-Hotel La Residenza, responded to this reviewResponded 8 September 2017

Dear Guest,
We are really sorry to hear that your stay with us was so unpleasant.
We are really upset to learn you did not like your room, but please note that our hotel features different sized room. We are always happy to help our guests to understand the room which suits their needs.
We sincerely apologize regarding your comment about the smoky odour, sometimes the bigger picture of a more than pleasant stay is complicated by things beyond our control. We have a regulation but guests sometimes find a way around it. We care about our guests at the EcoHotel La Residenza, we were embarrassed to have encountered such a problem with you.
We are glad you were satisfied with how the hotel employees handled your problem. We also are really pleased to hear you loved the organic breakfast and your restaurant experience.
Pertaining the location our property is rated for the best value in Milan also because we are few metro stops away from the historical city centre and very reasonably priced.
We very much appreciate your constructive feedback and hope that we will have the pleasure of welcoming you back.
Best regards,
The EcoStaff

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Reviewed 20 August 2017

Stayed for two nights at this hotel which is just a 5 minute walk from the metro and the yellow line that takes you to the centre of Milan in about 15 minutes. Parking is also available in the surrounding areas or the hotel parking, but there is a fee.
Rooms are not too large, but enough. The bathroom was not so clean, but it was comfortable. The toiletries available were of good quality.
Staff are very friendly and helpful and the breakfast was great! Especially the freshly baked croissants.
The only downside was that the pillows were quite uncomfortable, however we didn't ask for assistance about this matter, seeing that our stay was quite short.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Fiona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EcoHotelLaResidenza, Responsabile relazioni pubbliche at Eco-Hotel La Residenza, responded to this reviewResponded 21 August 2017

Dear Guest,
Thank you for your wonderful review on TripAdvisor. We are delighted to hear you enjoyed your stay with us. However, we are disappointed for your remark on the bathroom and the pillow, please always alert our reception desk at the right time, we strive for the satisfaction of all our guests.
Thank you so much for highlighting the quality of the complimentary toiletries. Yes, the courtesy line is indeed top-quality: it is environmentally-friendly certified. It is a small present for a touch of natural wellness.
Freshly baked croissants and homemade cakes are some of our much-loved food together with seasonal salad, fruits and of course Italian Cappuccino, we are glad to hear you loved Organic Chef Edo’s favourite breakfast recipes.
We can’t wait to welcome you again in our Environmentally-Friendly hotel in Milan.
Please contact us directly for the best available rates.
The EcoStaff

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Reviewed 17 August 2017 via mobile

Stayed for two nights with the family. Hotel is a 5 minute walk from the metro and the yellow line whisks you into the centre of Milan in about 15 minutes.
Rooms are small enough as are the showers but are clean and comfortable.
Staff are friendly and helpful and the breakfast was great - much better than we expected. All in all for a hotel of this standard so convenient for Milan, 52 euros a night represented great value.

Stayed: August 2017, travelled with family
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EcoHotelLaResidenza, Responsabile relazioni pubbliche at Eco-Hotel La Residenza, responded to this reviewResponded 18 August 2017

Dear Guest,
Thank you for your valued feedback.
We are really glad to hear you loved the overall La Residenza Experience.
We much appreciated your compliments on the organic breakfast.
We fell in love with organic food so many years ago, today we serve ingredients from organic and biodynamic agriculture.
Next time you will visit Milan, I would suggest you an overnight on FengShui Suite, we are confident you will like it.
Warmest regards from your home away from home.
The EcoStaff

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