Chose this hotel for it's location - we needed to be near the train station as we are arriving and leaving Milan via train. It was an easy walk to and from the station (train/metro).
We were traveling as a couple and had one large (heavy) and one small luggage each. When we arrived at the hotel, nobody helped us with our luggage up the small fleet of stairs right at the main door. That was fine, as we thought maybe no one saw us coming. When checking-in at the front desk, personal at the desk was not very friendly. Passed us the key to the room and that's that. No mentioned of where and when breakfast would be served, and still no help with luggage. Breakfast spread was limited - we had better breakfast variety at cheaper hotels. And the waiter at the breakfast room did not even bother to ask us if we wanted coffee or tea. (We saw him serving some other guests.)
At check out, we were struggling a little with our luggage but the porter just stood by the door and chatted with his friend and totally ignored us! He definitely saw us but he just refused to help.
This is the most unfriendly hotel we had ever stayed in Italy and we would never stay there again. We will tell our friends to stay away as well.
There are many hotels in the area if you are looking for one that is near the train station. For this one, stay only if you like to be ignored or to get a feel of how it's like to be invisible.
- Official Description (provided by the hotel):
- If you want to stay in the heart of the city. Hotel Bristol is the ideal solution. 4 Star hotel in ancient tradition, directed personally by the Torelli family since 1974. Bristol is in a building constructed in downtown Milan in 1930, appreciated for its convenience in traveling for both business and pleasure, is also located just 1.5 Km from the public gardens dedicated to the journalist Indro Montanelli. The hotel has 68 rooms, including 3 Junior Suites and 4 Suites, all equipped with air conditioning, LCD satellite TV and free Wi-Fi. American Bar - Known and appreciated by customers for appetizers in full mood after business, it is also the place where you can organize, upon request, lunches or dinners with a menu agreed to offer traditional Milanese cuisine and based on seasonality and quality of raw materials. ... more less
- Reservation Options:
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- Also Known As:
- Bristol Hotel Milan