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“No bad surprises, no frills”

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Best Western Hotel Ascot
Ranked #271 of 427 Hotels in Milan
London, United Kingdom
Level 5 Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“No bad surprises, no frills”
Reviewed 6 November 2011

Stayed 1 night. Average reception service, room small and cleaned, great location. Tv set obsolete and the quality of the image very poor. Quality of pillows mediocre. Number of towels very limited. For one night is ok if your expectations are close to zero.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank novembre1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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366 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ashland, Massachusetts
Level 5 Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 August 2011

This hotel is in a great location, not too far from the main attractions. After we settled into our room we noticed that the glass shower door was hanging, broken off of the track. A very dangerous situation and the room never should have been occupied until this was repaired. The telephone in my sister's room did not work as the phone line was broken. It seems that this hotel does not pay attention to upkeep of the rooms. The management ended up changing our room.

On a more positive note, the management was helpful and friendly though they provide no assistance in help for getting the baggage up or down the main entrance stairs. Being an older person, this was not an easy task. The breakfast was included and was very substantial.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jonas123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2011

We had just a few days in each city during our family trip trhough Italy. This is why central location was important. And also, any hassle was the least desired thing. It takes only 15 minutes and 10 Euros to get to Milano Centrale by taxi. The majority of the city's attractions are commutable by foot. The staff was very friendly.

This hotel has met our objectives on affordable budget. Thanks much for hassle-free time at this temporary home!

Random remarks:
+ Don't forget to ask porter for a free map!
+ Wi-Fi is paid separately - not an issue - just don't forget to log off
+ Working air conditioners

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank John_from_the_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 May 2010

this trip was part business, part pleasure, I needed to be in Milan for a meeting on Monday but came Saturday night so could spend Sunday at leisure.

The hotel is in walking distance of the cathedral and shops but it is tucked away in a dingy side street with not much in the immediate vicinity. It does appear to have formal links with a restaurant just around the corner which was good for late night dining on arrival.

The room was on the small side but clean and well maintained.

Breakfast was typically italian with pastries, cereals, meats, cheeses, fruit etc etc available.

Service at receptions was helpful and courteous,

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darrenposh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 5 Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 March 2010

This has never been among my usual list of options, but had to book there once that Milan was simply booked out for some concurrent events. This hotel is just terrible. Room was smelly and dirty, furniture were old and ugly, bed was not confortable, service at reception inexistent, bar never looked like had ever worked (it has been always closed over the two days I have spent there).
Just avoid it, at least for business trips. Might be ann option for cheap travellers that look just for a place to sleep.

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Shanty69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Best Western Hotel Ascot

Property: Best Western Hotel Ascot
Address: Via Lentasio 3, 20122 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#159 Luxury Hotel in Milan
Price range (per night): ₹ 6,559 - ₹ 17,868
Hotel Class:4 star — Best Western Hotel Ascot 4*
Number of rooms: 67
Official Description (provided by the hotel):
Five-story Hotel, located in historic city center, close to Duomo, La Scala Theatre, business & shopping. ... more   less 
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Also Known As:
Best Western Ascot
Best Western Milan
Milan Best Western

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