We stayed here in a standard room in April. Loved every mintue! The staff were so friendly, helpful and understanding. Any question they were happy to answer. The room it's self was very clean, new, roomy. They do a turn down service with chocolates which was unexcepted but a nice touch. Beds were very comfortable but sheets weren't the best quality. Breakfast was standard and had a good range of options. One of the best places I have stayed in Europe. I recommend this place to anyone! Will be back.

The hotel is next to a busy road but the rooms are not sound proof. Therefore we had two nights of terrible sleep. We were on the first floor so I guess this wouldn't be such a problem higher up. This issue was compounded by the rudeness of the woman at the front desk when we checked out. She asked us whether we enjoyed our stay. We said we hadn't because of the noise. She then proceeded to completely ignore us and conduct a loud conversation across us with somebody else at the desk. It's a shame because the hotel could be quite good. If there hadn't been road noise the room was nice and every other member of staff we spoke to was friendly and helpful. However these two problems, particularly the road noise, mean I definitely would not recommend this hotel.

My husband and I are in Italy for our honeymoon, and Uptown Palace was our first stop. We had already read lots of positive reviews on Tripadvisor, and we could not have been happier with our choice. The service really is outstanding, from our check-in with nice and chatty Angela to the Concierge / Porter team, who not only answered all our questions about Milan but once had one of its members run on the street after us because we were taking the wrong direction! We were upgraded to a Deluxe Room and were really delighted: a beautifully appointed room, sleek & modern design, a little corner area for our luggage, a huge shower, a double sink (!) and we were treated to a bottle of Prosecco! It made us feel really special. The breakfast buffet was nice - lots of choices and a great way to kick start the day. The closest subway station is a two-minute walk away, but the hotel is so centrally located that we did not think it was necessary to use it. Most attractions - Duomo, Vittorio Emanuele, Castello Sforzesco - are within 10-20 minutes on foot. We would not hesitate in recommending Uptown Palace and would love to go back on our next trip to Milan.