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“Girls Weekend”
Review of Uptown Palace

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Uptown Palace
Ranked #61 of 428 Hotels in Milan
Certificate of Excellence
Reviewed 30 March 2012

My friend and I spent a beautiful weekend in Milan at this lovely hotel. The staff were efficient and helpfull. We booked with British Airways and the hotel was recommended by them. It is central and walking was a great way to see the city. The public transport system was also very easy. The Uptown Palace was a modern and comfortable hotel and the breakfast was good. The restaurants recommended by the hotel staff were also a great find. We would both recommend this hotel to other visitors to Milan.

  • Stayed: March 2012, travelled with friends
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1  Thank Grannysmith90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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799 - 803 of 1,620 reviews

Reviewed 21 March 2012

Just got back from a wonderful trip to Milan. This hotel truly lived up to the reviews. We were upgraded upon check-in (despite having pre-paid through Expedia). The service at the front desk was truly outstanding. Breakfast was great. Quiet, clean, and beautiful. No complaints! Even their restaurant recommendations were spot on - Biopizza for excellent pizza around the corner. We found Boccondivino, which was a great treat for Italian wine, cheese and meats. L'Assasino in the neighbourhood was wonderful too.

  • Stayed: March 2012, travelled with family
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Thank CocoCoucou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operation Manager at Uptown Palace, responded to this reviewResponded 31 March 2012

Dear Guest,

Thank you for taking the time to share your feedback of the Uptown Palace on TripAdvisor.
I am very pleased to read your appraisal of our team, and that the quality of received .
I know my team will be equally pleased to learn of your kind remarks.
We certainly look forward to welcoming you back to the Uptown Palace in the very near future.
Please do not hesitate to contact me in the future for any assistance you may need .

My warmest regards

Alfredo Petrone
Operation Manager
Uptown Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2012

We stayed in this very well appointed hotel for two nights in February.
The hotel is ideally located - central enough to be a short walk from Duomo and shopping district but just far enough away to see a little extra of the city.
The staff were helpful and the bar area a relaxing place to spend some time.
The hotel is new and very well appointed. Clean lines, modern 'boutique' decor, the room we had was comfortable and quiet with good bathroom facilities.
I would definitely stay here again on a return visit to Milan.
Tip: if you want to see The Last Supper you must book in advance. We failed to do so and could not get to see it!

Room Tip: We had a room with a sofa in a corner. I think it was called a small suite. This made for some extra...
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  • Stayed: February 2012, travelled with friends
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1  Thank CEAMWinchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operation Manager at Uptown Palace, responded to this reviewResponded 21 March 2012

Dear Guest,
thank you very much for your beautiful review.
We are very happy that you enjoyed your stay with us and appreciated our rooms and especially our service.
We are already looking forward to welcoming you back soon and book for you a visit to The Last Supper !!

My warmest regards

Alfredo Petrone
Operation Manager

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Reviewed 13 March 2012

We spend three days and two nights in Milan with friends. The hotel location is convenient, circa 10 minutes walk from both Duomo and Navigli. The reception desk was very helpful, friendly and efficient. Rooms were modern with a bit of design touch. Bathroom was clean, bed very confortable. The view was not scenic but clearly you are not supposed to spend the whole day in your room anyway. Breakfast was ok. The only issue is that the breakfast room might be too small when hotel is full. You might have to wait a lot to get a table. They are aware and are investing in a second room. Bar is pleasant after a day of sighseeing ( and shopping). I would recommend this place should you want to have good value for money, convenient location to visit the city.

  • Stayed: March 2012, travelled with friends
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1  Thank mannecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operation Manager at Uptown Palace, responded to this reviewResponded 21 March 2012

Dear Guest,
thank you so much for your kind comments left on Tripadvisor.
We are very happy that you found our hotel very comfortable and with an impeccable service received from our reception staff .
As you explained we are investing in order to create a unique restaurant in a unique location in the hotel and all hope to be able to show it to you during your next stay with us .

My warmest regards

Alfredo Petrone
Operation Manager
Uptown Palace Milan

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Reviewed 12 March 2012

My sister and I traveled to Italy and had the most wonderful experience when staying at The Uptown Palace in Milan, Italy. The Hotel is GORGEOUS! The rooms are lovely and the beds are the most comfortable I have ever slept in. The Staff is courteous and go out of their way to make your stay a wonderful experience.

  • Stayed: May 2011, travelled with family
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Thank janehamiltonsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operation Manager at Uptown Palace, responded to this reviewResponded 21 March 2012

Dear Sir,
thank you very much for your nice and positive review.
We are really happy that you and your family have enjoyed your stay with us and what is most important for me is your comment regarding the quality of the service and the Guests' satisfaction.
I'm really proud and happy to read that the staff has been able to go out of their way to make your stay a wonderful and unforgetable experience.
We all are looking forward to welcome you again .
My warmest regards

Alfredo Petrone
Operation Manager
Uptown Palace Milan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Region: Italy > Lombardy > Milan
Amenities:
Business Centre with Internet Access Free Breakfast Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
#55 Luxury Hotel in Milan
Price Range: ₹ 10,897 - ₹ 22,313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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