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“Cramped”

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Best Western Plus Hotel Galles
Ranked #46 of 426 Hotels in Milan
Certificate of Excellence
GreenLeadersSilver level
Reviewed 1 March 2012

A bit out of the way but all in all a nice hotel, breakfast poor and dinner portions small

  • Stayed: May 2011
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1  Thank Charlie218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (2,189)
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761 - 765 of 2,189 reviews

Reviewed 29 February 2012

I took the hotel because of location - straight line to central station but in better district with many shops and restaurants.

I spent there 1 night just for business and room received was really small with single small bed but there was place to put king. The room itself was small the same as bathroom.

I do not eat breakfast because I do not have time

  • Stayed: May 2011, travelled on business
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1  Thank ieasabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

I stayed there with my girlfriend for three days.
The hotel is quite nice and also the rooms are aesthetically pleasant, the room-fridge is well organised, the bar is nice.
But I think it's unacceptable that in a hotel of this kind, in the evening as well in the morning, there is no hot water!
I've been many times to the reception and not only I had no satisfying answers but nothing changed.
I understood they were doing some restorations but I can't consider "normal" a situation like this.

  • Stayed: March 2011, travelled as a couple
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2  Thank alebflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbarretti, Direttore at Best Western Plus Hotel Galles, responded to this reviewResponded 1 March 2012

Dear Alebflower,
Thank you for your review.
We are glad to hear that you liked the hotel. We have refurbished the entire hotel with a classic and elegant touch, including the room that have been finely decorated reflecting the entire structure. Each room is with made in Italy furniture to make you experience “la dolce vita” style.
The hotel is still having some few refurbishing works but we try to restrict them in order to make our guests’ stay as less uncomfortable as possible. In case of water maintenances, usually do not last more than one hour per day running from 12 p.m. to 1 p.m., we advise our guests with a visible note in the public areas and lifts as well as our reception send a message to in rooms TV that automatically switch on for the visualization of the note. If there has been any other inconveniences, we do apologize.
Please do come back to visit us and we are sure you will have another perspective of the hotel.
Best regards
The Management and Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

We were looking for a room in Milan which had parking, was easy to find, near transportation and where we would get value for money. We checked around and decided on Hotel Galles.

Checkin was very smooth. We were given room 149 - which is a quiet room on the first floor. Only problem we had was some extremely noisy children running up and down the corridor early in the morning - but that can happen anywhere. The room was small - but the standard good. The beds were comfortable with nice linen. The bathroom was tiny - clean and adequate.

The first day I spent walking around Milan and I was absolutely freezing by the time I got back so I decided to go and take a Sauna. The spa area is beautiful. Not big - but clean and inviting. I swam in the pool - which was nice and warm - and took a sauna and Turkish bath.

Breakfast was good with a buffet with a large selection. I was happy to see that the was a good selection of teas. We didn't try eating at the hotel - but we did try the bar. We had a good time and sampled some good grappas and Italian brandies. The barkeeper did a good job and was fun to talk to.

All in all we enjoyed our stay - and if we are back we will probably stay here again.

Room Tip: We asked for a quiet non-smoking room and that is exactly what they gave us. Room 149.
  • Stayed: February 2012, travelled as a couple
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1  Thank SORCEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

i loved the hotel
they gave us 2 rooms connected to each other (clean)
Breakfast was excellent!!!

  • Stayed: October 2011, travelled with family
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Thank GangDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel Galles

Address: Piazza Lima 2, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Milan
#17 Spa Hotel in Milan
#40 Luxury Hotel in Milan
#46 Romantic Hotel in Milan
#51 Family Hotel in Milan
#56 Business Hotel in Milan
Price Range: ₹ 7,905 - ₹ 31,158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel Galles 4*
Number of rooms: 200
Official Description (provided by the hotel):
The BEST WESTERN PLUS Hotel Galles is located in Corso Buenos Aires, one of the most important and lively shopping street of Milan, just in front of the Metro Lima and only 10 minutes walking from Central Station. Situated in an elegant fully restored eighteenth-century building, the hotel has 200 rooms among classic, superior, suite and family, each one individually designed with its own particular style, elegance and unique personality to make your stay as comfortable as ever before. The hotel is perfect for business and leisure guests, thanks to its many facilities offered: enjoy a rich buffet breakfast with a wonderful view over Milan, in our restaurant "La Terrazza," to start a brand new day in the most perfect way or enjoy a full relaxing day in our Fitness Centre & SPA with indoor swimming pool, sauna, Turkish bath and massage centre. Furthermore, there are free Wi-Fi and Sky in all rooms and common areas and a useful Internet Point and iPad Corner located in the Lobby. On sunny days, you can enjoy a drink of our American Bar in the garden or relax on our roof-top terraces, perfect for sunbathing or for an aperitif with your friends. Upon request and at extra charge, garage, meeting centre, bike rental and special rooms for pets. ... more   less 
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Also Known As:
Best Western Galles
Best Western Milan
Milan Best Western

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