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Rosa Grand – Starhotels Collezione
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Reviews (1,956)
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All reviewsgreat locationpiazza fontanarenovated roomshopping areafew metersstar hotelcentral locationpublic areasvisiting milanbusiness hotelbreakfast roomcentre of milanmetro stationconciergecathedralexecutivefabio
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Reviewed 23 February 2012

this is a huge hotel with small restaurant or breakfast facilities. Very expensive and no worth value. Breakfast is very poor so do not take it and make efforts to move around the tables and buffet with no trouble. So please be awake to have your breakfast. The staff is correct but not friendly as they should think that a 4/5 star hotel should be as snob or stupid as some of their clients!!!

  • Stayed: January 2012, travelled on business
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1  Thank b0nstanislas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Main advantage of the hotel its location a few meters from Duomo and the Galleria Vittorio Emanuele, just in the centre of Milan.
The rooms of the hotel are specious, the personel is very friendly while the breakfast also is very good.
The only thing that gave me a bad impression was the fact that such an expensive hotel has not free internet access !! but you need to pay to get internet access on 2012 !

  • Stayed: February 2012, travelled with friends
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Thank Yiannis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

Location is perfect. It is Just in the center of Milan. Desk staff were very helpful. Furniture and room were modern and new. Room service was good, they cleaned our room twice a day. Breakfast selection very good.
Parking cost us 45 euro a day! Tv channels were mostly italian.

  • Stayed: February 2012, travelled on business
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Thank Pawel_WRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

Located just a block from the Duomo and the Galleria Vittorio Emanuele, the location can't be beat. The center of the city is very easy to walk around in, and you can roam around quite a lot without even needing public transportation, though the Duomo metro station is also very conveniently near.

Stayed here for 2 weeks for work in December - I stayed in the older section of the hotel. From other reviews, it does seem that the renovated section is much nicer, but I can only review what I stayed in. In the standard room, the carpet has seen better times, and is worn down in spots. Everything, including the bathroom, is clean though - for me the most important thing in a hotel. The bed and pillows are acceptable. If you come in the 'shoulder' season, when A/C has been turned off in favor of heating, but the outside temps might not be quite cold enough, and you end up cracking open the window - depending on which room you're in, it can get quite a bit noisy with cleaning crews and what not in the surrounding streets. Requesting an interior room in cases like this would quickly solve this though.

Breakfast at the hotel gives you a good variety of breads, about 3 types of cold cuts and cheeses, cereals, yogurt, and some fruit. Coffee was decent. The thing is, this is the same breakfast every single day. I don't think I saw anything change my whole stay. Everything was fresh, just wished there was a bit of variety day to day. The hotel does have a lounge serving aperitivo at night, but no full service restaurant for dinner. That's ok, as there is quite a bit of choice in the immediate area.

If I came back for pleasure, I'll be sure to get at least a deluxe room, as the standard room may leave you wishing for more.

Room Tip: If you're a light sleeper and need to keep the window open for ventilation, request an interior room.
  • Stayed: December 2011, travelled on business
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Thank Gat821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

Revisited the Star Rosa in January 2012. The lobby, front desk and the restaurants had been fully renovated since my last stay here. Absolutely loved the new trendy look of the lobby and the bar.
I was disappointed with the room though (room 353). It was one of the older non-renovated rooms with a worn out carpet and an old fashion bathroom. It had view to the back yard and was not too noisy. The only problem was the loud reckless people in the corridors in the middle of the night. The beds were very comfortable.
Though for a rate of over Euro 280.-/night I had higher expectations.
You pay for the location of this hotel and there is nothing more important than a central location if you are in Milan for a short shopping break.
I was pleasantly surprised that the renovated breakfast room was nothing like the old tired version I had still in my head. It was now a very modern and comfortable.
Since the regular coffee was still no good I ordered cappuccino, which was much better. The breakfast buffet was absolutely sufficiently stocked.
Nothing beats the location though.

  • Stayed: November 2011, travelled with friends
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Thank madamtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Rosa Grand – Starhotels Collezione, responded to this reviewResponded 8 February 2012

Dear Mrs. madamtraveller,
We thank you for choosing the Rosa Grand for your recent stay in Milan and for taking the time to write about us.
We are glad you appreciated the location of our Hotel and the brand new style of our common areas. You can find the same glamour design in the rooms situated in the new wing. We really do regret to aknowledge your disappointment with concearn to your room type. Please do not hesitate to explore our official website and find all the pictures related to the different types of accomodation. You might consider to reserve starting from the renovated Deluxe category onwards, in case of any further stay.
Thank you one more time for all your comments and notes. We really look forward for a new opportunity to welcoming you back and offer you our genuine four star service!
Best regards.

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