We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Extremely nice staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Diana Majestic Hotel
Ranked #123 of 431 Hotels in Milan
Zurich, Switzerland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Extremely nice staff”
4 of 5 bubbles Reviewed 21 January 2012

A friend and I just spent two nights at the Sheraton Diana Majestic in Milan. We were very happy with the hotel overall and especially with our large and attractive room, but most of all we were delighted by the fantastic staff. The concierge was particularly helpful with a variety of requests. We will definitely stay here again.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HLB99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, Guest Relations Manager at Sheraton Diana Majestic Hotel, responded to this review, 13 February 2012
Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan.

We are delighted to hear that you had a pleasant stay with us and enjoyed our Hotel. We are pleased to hear that you have appreciated the friendliness of our staff which always works exceptionally hard to make every guest feel special.

Thank you so much for staying with us, we hope to see you in the near future.

Sheraton Diana Majestic Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,009 reviews from our community

Traveller rating
    316
    370
    187
    82
    54
See reviews for
125
238
65
294
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Lugano, Switzerland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

We spent just one night in this hotel in a garden deluxe room (350 Eur for night). The heating was broken and nobody did something to help. We passed a terrible freezing night and we didn't had shower because it was too cold. Moreover they charge us some service which was included as per our booking (for example internet connection). The restaurant has a poor quality of food, we ordered a tagliata and the meat was tough and cold. Although the service at te restaurante is nice. If you like italian food and nice hotel don't go there...

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lamonci L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 13 February 2012
Thank you for taking the time to write the review about the Sheraton Diana Majestic in Milan. We were sorry to learn of your concerns on your recent stay and would like to offer our sincere apologies for the disappointment you have expressed.
We have had a problem in our heating system at the beginning of the year together the uncommon cold in Milan, which has been further enhanced by missing follow up by the Hotel on your complaints. Also we have noted your comments regarding the quality of food in our Restaurant, forwarding your remarks to our Director of Food & Beverage in order to give that area immediate attention. In addition, our Executive Chef is currently conducting additional trainings to our cooks in order to better the quality and presentation of the offer. We would very much welcome the opportunity to regain your confidence in our services, and we will be glad to welcome you back in a special way next time you stay at Sheraton Diana Majestic in the future.

Sincerely,

Sheraton Diana Majestic Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warszawa
Level Contributor
107 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 January 2012

The Hotel location is very good, just few steps from Corso Buenos Aires, Corso Venezia and subway Venezia Station.
It is close to fancy shopping district around Via Montenapoleone and Via Della Spiga

You get in by revolving doors into the lobby. The customer service was very quick and the check in and check out was express.

The lobby bar make an impression. Really great style and modern. When it is more hot I recomend to sit outside in garden patio. In this 2 places meets a lot of people of fashion for apperitivo.

The hotel is a little old style because it is in historical building where an idea was to connect history with futurism. In my opinion a little old style - antique furniture, not modern room interiors ( except 4th floor executive rooms, newly renovated).

There is gym but no pool. That is the reason why I give 4*

Room Tip: If tere are any ask for renovated rooms - I recomend executive rooms on 4th floor
See more room tips
  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksiazemati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWMilan, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 17 January 2012
Dear K,

Thank you so much for your detail and great feedback! We really appreciated.

Our customer service and our historic building and off course our famous aperitivo is our differentiation, and we couldn’t be happier to read that your had experienced all, express service, appreciation for our style and our garden for aperitivo.

We would like to inform you that in December we just have renovated part of our 3rd floor, still with antique furniture but with a modern touch. As of today, all our rooms have ipod deck.
As you mention, we have a gym, but for logistic and space problems the pool still a project for the future. Hopefully very soon!

In name of our complete team, we would like to thank you, for your sincere and kind review!

Thank you for choosing Sheraton Diana Majestic!


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, CA
Level Contributor
146 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 19 December 2011

Here 4 nights in December on business trip for first time to Milan. Business rate meant one of the small rooms on the second floor, room 229. Smallest room ever in years of travel in Europe. Large bathroom space but spartan. Nice COLD marble floors with the usual skimpy bathmat towel on floor for warmth and slip-prevention.... Common areas are very nice but in condensed area. The bar/lounge is the core feature of the hotel in winter with up tempo atmosphere in evenings. Great service everywhere, especially in the main lobby. One of the best irish coffees on a cold day here but Sheraton price of 11 E. So get a rate that includes breakfast - 37E p/p for buffet. 15-20 minute walk to Duomo and shopping - did it every day. Sticker shock on USD. Quality of food is outstanding at breakfast and group events. Overall, would stay here again despite limitations.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MangoChetney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWMilan, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 17 January 2012
Dear M,
Thank you for choosing the Sheraton Diana Majestic for your first visit to the fascinating city of Milan and for taking the time to give us your feedback: your opinion is very important to us.
Sorry to hear about the room was a little small for you. Our deluxe rooms are bigger with a very nice view over our lovely garden and the Junior Suites are newly renovated as well our third floor. Next time we suggest booking one of those to give us the opportunity to show you all types of rooms.
The bar staff will be happy to hear about the “best Irish coffee. We appreciated your comment. We are trying to do our best to satisfy our guest in terms of quality of food & service.

Milan is a great city to discover by foot and our location make it very easy, we are glad that you took advantage of this.
Wishing you a great 2012 and looking forward to welcome you back!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 December 2011

the hotel is centrally located... shopping,dining,was all at close proximity....we had a great & comfortable stay at this hotel....the staff at the reception was very courteous & helpful....would surely recommend it ...

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meeta23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWMilan, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 15 December 2011
Dear busybee2775,

Thank you for your wonderful review. We were delighted to hear that you had a pleasant stay with us and that you appreciated our staff who works exceptionally hard to make every guest feel special.

From all our team, we wish you lovely Holidays!

Thank you so much for staying with us, we hope to see you in the near future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Milan hotels
Stazione Centrale
The Westin Palace, Milan
Grand Visconti Palace
#33 of 431 in Milan
4.5 of 5 bubbles 1,697 reviews
Stazione Centrale
Hilton Milan
Hilton Milan
#80 of 431 in Milan
4.0 of 5 bubbles 2,435 reviews
Show Prices
Show Prices
Show Prices
Citta Studi
Mercure Milano Centro
Mercure Milano Centro
#87 of 431 in Milan
4.0 of 5 bubbles 622 reviews
Stazione Centrale
Excelsior Hotel Gallia, a Luxury Collection Hotel
Centro Storico
UNA Maison Milano
UNA Maison Milano
#12 of 431 in Milan
4.5 of 5 bubbles 1,017 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Diana Majestic Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Sheraton Diana Majestic Hotel

Property: Sheraton Diana Majestic Hotel
Address: Viale Piave 42, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#90 Business Hotel in Milan
#97 Luxury Hotel in Milan
Price range (per night): ₹ 9,966 - ₹ 24,002
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood EMEA, Booking.com, Expedia, Agoda and HotelQuickly so you can book your Sheraton Diana Majestic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Milan
Milan Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing