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“Perfect” 5 of 5 bubbles
Review of Palazzo Segreti

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Palazzo Segreti
Ranked #104 of 430 Hotels in Milan
Certificate of Excellence
Montreal, Quebec, Canada
1 review
“Perfect”
5 of 5 bubbles Reviewed 21 June 2012

Just loved this hotel. I could have stayed there for a year. I felt like home. It was very tastefully designed while making the most of the original building. Rooms are very comfortable and of a fair size. Breakfasts, staff and location were great.

If I can find something negative to report: I always appreciate having a coffee machine in my room. This one has not, which seams to be more like the norm than an exception in Europe. Also, the shower is designed in such a way that it makes it hard to open water without receiving a bit of cold water on you at first.

Overall very positive. This is the perfect hotel if you appreciate contemporary design.

Room Tip: Make sure you have the complete address with you and know how to get there in advance. Although this...
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  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Francois L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review, 30 June 2012
Dear Guest,

Thank you for writing your own review regarding our hotel, and for all that was "highs" we are very happy to find your approval.
I'm so sorry for what was wrong with your stay.
Of course all you wrote will used by us to improve our services.
We will wait for your next stay here!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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350 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Singapore, Singapore
Level Contributor
84 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 17 June 2012

I booked this hotel based on the reviews here on Tripadvisor and was not disappointed. I originally booked Hotel Straf for our stay in Milan but cancelled our reservation after reading some of the reviews here.

Palazzo Segreti was a fantastic choice for us. It's in a great location within walking distance to the main tourist sites and shopping precincts and restaurants.

We stayed in Room 3, which is one of their standard rooms. It was simply but chicly furnished, and very spacious. The bathroom was huge and organic toiletries were also provided.

What was great about this hotel is that the staff were very friendly and helpful. We had some questions and requests during our stay and they were always very willing to assist.

The hotel provides free wi-fi and breakfast. Breakfast is nice organic continental fare. It's not a huge selection, but everything I wanted for breakfast was there.

I'd definitely stay at this hotel should I return to Milan. I'd also recommend it to friends & family.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank corky_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review, 30 June 2012
Dear Guest,

thank you for your review trip advisor.
Dear Guest,

We are very honored for the wonderful words that you wrote about us and the style of our hotel.
For us it is always a great pleasure to know that our guests can feel every little detail and the customized and exclusive service that we want to offer at Palazzo Segreti
We love to fulfill the wishes of our guests making special their stays in the unique atmosphere of our old building.
On behalf of all the staff we thank you for being our guest and we hope to see you soon for a new experience in our Design Hotel.

Best Regards,

My Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 June 2012

We visited Milan as a late Honeymoon treat something different and the hotel did not let us down.Tucked away just off the main street and a short walk to the castle,Duomo and tram lines/ metro it was a great location.We arrived early and were able to leave our bags,indeed they were happy to take them up to our room for us ( 14 on third floor), Quirky lift which was fun and made us a coffee.The room was large huge bed and lovely walk in shower.We loved the minimalist furnishing and Italian style.
Breakfast was superb with home made pastries fresh fruit cereal,toast and juice,plentiful washed down with coffee.Very clean the rooms were made up every day fresh sheets and towels it was spotless.Overall thank you for making our stay and experience of Milan just perfect,and thank you to the staff who were very helpful with directions nothing seemed too much trouble, we would love to come back.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review, 30 June 2012
Dear Guest,

thank you for your review in Trip Advisor.
Our priority is to ensure our guests the quality and professionalism, which are the basis of our philosophy. Our goal is to positively surprise every time, in every stay that our guests spend at Palazzo Segreti.
We are very pleased to read your wonderful review and we are happy to know that you have appreciate exclusivity in every detail of our hotel.
We hope to make special every your stay at Palazzo Segreti and we hope to see you again in your first wedding anniversary.

Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

We really enjoyed our stay at Palazzo Segreti. The hotel is in a great location close to the Brera dining precint. The staff are very friendly and helpful and the breakfast which was included in our booking was very good. The rooms are very clean, modern and have everything you need.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 8 June 2012 via mobile

Loved this hotel! Great location and friendly staff, who were helpful with directions and had a fantastic restaurant recommendation. Try L'Osteria de Brera!! We stayed in room 6, which was junior suite with a relaxing bathtub and great ambience with its brick interior. The amenities, such as the included breakfast and natural toiletries were a bonus! I celebrated my 30th birthday here and the hotel arranged for flowers and champagne upon request. Definitely recommend the stay.

Stayed May 2012, travelled with friends
Helpful?
Thank Kathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Segreti

Property: Palazzo Segreti
Address: Via San Tomaso 8, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#27 Romantic Hotel in Milan
#28 Business Hotel in Milan
#61 Family Hotel in Milan
#84 Luxury Hotel in Milan
Price range (per night): ₹ 12,993 - ₹ 25,043
Hotel Class:4 star — Palazzo Segreti 4*
Number of rooms: 18
Official Description (provided by the hotel):
Hosted in the splendid setting of an elegant old building in Downtown Milan, rises PALAZZO SEGRETI, a new hotel concept. Located in the heart of Milan, between the Duomo and the Sforzesco Castle, the ancient soul merges with a modern image, made of sophistication and elegance. Raw materials, soft lighting, precious parquet, vibrant colors but never excessive: an architectural project that wanted the feeling of a second home, focusing on tailor-made livings and intimacy of the spaces. An elegant reception area, which houses important works of art, where to spend pleasant moments, thanks to the Winery. 18 rooms, all different from each other, to find your ideal place of rest and intimacy from the bustle of the city. Ideal for business guests looking for comfort and modernity, but also for refined tourists, given the enviable location in the heart of Milan, just steps away from the fashion district. ... more   less 
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Also Known As:
Palazzo Segreti Hotel Milan

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