The attitude of the service from Paolo and staff was outstanding! We had a problem with the booking agency and when we arrived after a long journey Paolo was all over it in terms of fixing a problem that he didn't cause. What could have been a bad start to our holiday turned out to be a highlight, with the only exception that we could not eat dinner in the hotel. This is a hotel that understands the true meaning of customer service and hospitality. Would highly recommend staying here. The history and location speak for themselves, particularly the Winston Churchill suite. Thanks for a great memory of Baveno.
- Breakfast included