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Best Western Hotel Piemontese
Ranked #5 of 34 Hotels in Bergamo
Certificate of Excellence
Reviewed 18 February 2017 via mobile

Great location across the road from the train station and bus to and from the airport. Easy access to the town and Citte Alta.
Room- Very clean and well presented room and bathroom. Shower was large, no bath in my room, hair dryer and good sized towels.
Breakfast- Booked what I believed bed and breakfast but only received one voucher for one breakfast rather than each day? Breakfast had a good selection - buffet style.
Location- Quiet even though on a busy corner, I was in 103 which is on the corner over the restaurant.
Staff - friendly and helpful staff with superb English, even though I had practised my best Italian!
Totally enjoyed my stay - would recommend to others.

Stayed: February 2017, travelled solo
Thank nodomesticgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 22 February 2017

Thank you for your kind words following your stay at Piemontese Hotel. We were so glad to read that we met your expectations and you found our service and the general ambience of the hotel to your liking. Please do come and visit us again soon.
Our kindest regards from Bergamo.

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13 - 17 of 597 reviews

Reviewed 8 February 2017 via mobile

Pros: Breakfast is only 5€, is in a good location near train station and busses. Cons: The shower had hair in it, the bed sheets also had hair on them. When our room was cleaned the second day, they still had hair on them. Not sure if new sheets were provided or if old sheets were used again. Bed was not comfortable. Room is small. Not sure how this hotel received 4-stars?

Stayed: February 2017, travelled as a couple
Thank Anika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 9 February 2017

Thank you so much for your constructive feedback following your stay with us.

We are really amazed to read his comment and are very sorry for the inconvenience. Cleanliness is a MUST in our hotel and all the staff works to ensure high standards of cleanliness and hygiene. We did not receive any complaints about that during the stay and we are sorry for this because we could have solved the problem immediately.
We really hope to have a second chance, we send our apologies publicly.

Kind Regards.

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Reviewed 1 February 2017

Clean hotel, small rooms but it goes with the price. Nice cafeteria on the first floor and all the buses and public transportation at walking distance. People very helpful. Rooms clean. They are small but what is important is that they were clean.

  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank cmcobian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 3 February 2017

Dear guest, we are glad to read the kind words used to describe the hotel Piemontese ; thank you very much for giving us this excellent evaluation, it’s a pleasure for us to know that you spent a nice holidays. We are pleased to know that the best thing you appreciated was the cleaning; thank you also for the compliments to the central position and the kindness of our staff. We invite you to come here again for your next trip in Bergamo; meanwhile please accept our kindest regards.

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Reviewed 19 January 2017 via mobile

This is a really good place to stay in Bergamo. Very convenient to shops , restaurants and bars. The staff are charming and very helpful. The rooms are clean and quite smart. There is a bar/restaurant attached to the hotel which is also good.

Stayed: January 2017, travelled with family
Thank L90MAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 26 January 2017

Dear guest,

We are really glad to receive your review about the Hotel Piemontese! It makes us really proud to read you enjoyed your stay and liked our location. All members of the staff would like to thank you for your kind words about our rooms and services, together with our helpfulness and welcome. We are also happy that you had the chance to visit our restaurant Sapore Puro and that you appreciated your meal there. We cannot wait for you to visit Bergamo and us again! Kindest regards and arrivederci!

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Reviewed 18 December 2016 via mobile

I have stayed several times on short business trips. The staff are always very friendly and professional. Breakfast OK but I miss good fresh fruit. rooms spotless. Bed comfortable. Great location for train station and town. WiFi good. Restaurant is quite new but doesn't attract many in the evenings . It is very modern but seems to lack atmosphere. It is reasonable but not spectacular.

Stayed: July 2016, travelled on business
Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 10 January 2017

Dear Tony, thank you for choosing the hotel Piemontese for your business trip in Bergamo and for writing this positive review on this website. The staff is grateful for the compliments about the friendliness and the professionalism and looking forward to host you the next time! We are glad to read that you appreciated the meticulous cleaning of the rooms and the excellent position of the hotel; we’ll take into account your opinion about the restaurant; for now please accept our kindest regards.

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Additional Information about Best Western Hotel Piemontese

Address: Piazza G. Marconi 11, 24122 Bergamo, Italy
Phone Number:
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Bergamo
#7 Family Hotel in Bergamo
#9 Business Hotel in Bergamo
#11 Romantic Hotel in Bergamo
Price Range: ₹ 5,455 - ₹ 9,287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Piemontese 4*
Number of rooms: 50
Official Description (provided by the hotel):
The BEST WESTERN Hotel Piemontese is in a strategic position. It is located near the Motorway Exit between the railway station and the beginning of Papa Giovanni XXII Street, the beginning of the lower Bergamo. The hotel is in front of the bus stop to and from the Bergamo Airport, Orio al Serio, just 20 meters away. In the real center of the city, the position is easy to reach the shopping area and have a short walk. It also allows easy access to the old medieval part of the city, Bergamo Alta. Our hotel has facilities which include: a free Wi-Fi Internet connection, a bar, box parking which has 24-hour surveillance, a small meeting room and a comfortable breakfast room. ... more   less 
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Also Known As:
Piemontese Hotel Bergamo

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