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“Great location and beautiful views”
Review of Hotel Helios

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Hotel Helios
Gothenburg, Sweden
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location and beautiful views”
Reviewed 12 February 2011

We enjoyed our stay at Helios. The staff was friendly. Breakfast was very nice. Beautiful views from the pool terrace and rooms.
Santa Margherita is an old, cosy and beautiful resort. Good base to explore Cinque Terre.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Viktoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hong Kong
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 June 2010

Walk in the room & the sea view just eye catching!
good location, close to main street & places to eat, to shop, to train or bus or boat!
Rooms are clean but very very small especially the bathroom... the basin just on your lap while sitting on the toilet! >< you'd better stay at the balcony or poolside! I was in Room 10 & my sister in 8 & the bathroom is better.
Staff are friendly & the front desk guy recommended us the seafood rest. just in the other side of the same hotel with no disappointment. Compare with other hotels in SML & Portafino, €200 is an acceptable price of room with seaview! The breakfast is ok but don't expect too much! ^^
Booking tips: must select sea facing rooms & even better with balconies.
Walk-in price in May maybe cheaper than on internet!

  • Stayed August 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OneTwoFree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 November 2009

Situated right on the beach. We stayed here for 2 nights in a suite with a balcony overlooking the pool and beach. It was so gorgeous we decided to eat in and had wine and pizza on the balcony watching the sunset and all the yachts on the water. Absolutely perfect location, lovely room, great service. Wish we had more time to spend at Santa Margherita. Would DEFINITELY stay at Helios again.

Stayed May 2008, travelled as a couple
Helpful?
6 Thank GCBlondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2009

€160 for a standard room facing a busy street. No parking space (you have to put your car in a parking lot "down town"). Worn interior. No lightbulb in a lamp (fixed later by butler), No Kleenex paper towels (box empty - not fixed by butler). No sanitary bags (box empty). Clean sheets but stiff bed. Ordinary "continental" breakfast in a nice restaurant area facing the sea.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank infomax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 June 2009

Chose the hotel based on previous trip advisor reviews and very nice photographs on the hotel website. We had 3 rooms for 4 adults & 2 children. 2 of the rooms were sort of interconnected and had sea views. Total stay of 5 nights.

Pros:
- Excellent location, short 5 minute walk from train station and right there on the ocean
- Clean rooms
- Very nice pool (saltwater) which is pretty much the highlight of the hotel
- All sea facing rooms have huge balconies, in fact terraces that are bigger than the rooms themselves! Great place to kick back and relax with a book. So is the poolside. Rooms 12,11,10,9 seemed to enjoy these balconies.
- Short walk from restaurants & shopping

Cons:
- Small rooms somewhere around 10 x 12 feet size with even smaller bathrooms - and i'm talking off the suites!
- Rear facing (non sea view) rooms open on to the town's main street which is noisy & busy.
- Antiquated interiors... and while the Italians may think its charming, frankly its bad!
- Aircon just about works, remotes don't and in one of our rooms the hotel staff insisted we keep it at 22 degrees (celsius) even if it was too warm!! What???
- Sheets did not get changed once during our 5 day stay. They came in, reorganized the furniture, took out the trash, put the covers back on and left... towels were regularly changed however.
- TV is functional with a SKY STB. Mostly Italian. Kids wanted English but staff had no idea how to configure the unit for English. Eventually and Italian friend came to the rescue. By the way, movies have to be paid for.
- Disaster breakfast! Expect cold Crossiants, packaged rye, old corn flakes, expired cookies and believe it or not we saw mouldy sliced bread on the buffet! Complaint to the lone ranger waiter who shrugged his shoulders and said "but the packet said its not expired yet".
- Overall, pathetic service, something you get used to in most small Italian hotels - they think they are doing YOU a favour!
- WiFi is available with range only at the reception and is extra $$; hotel website seems misleading.
- Private beach claims are rubbish. The hotel is located next to a popular public beach and there is a small gate from the hotel leading into the same. Besides, the beach is rock, rock and more rocks... no sand to be seen anywhere. (Nice ones on the way to Portofino though Euro 20/head for the day. )
- Fitness equipment is a couple of bicycle machines by the pool side... no center here.

VERDICT : Avoid. This hotel is a complete rip off for the Euro 200/ room night that they charged us. In fact, I wouldn't stay here for any price! There is no old hotel charm, no Italian hospitality, no great food, just expensive rooms with antiquated facilities.

Stayed June 2009, travelled with family
Helpful?
5 Thank supermehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Helios

Property: Hotel Helios
Address: Via Antonio Gramsci 6, 16038, Santa Margherita Ligure, Italy
Region: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Beach Restaurant Room Service Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Santa Margherita Ligure
#11 Luxury Hotel in Santa Margherita Ligure
#12 Family Hotel in Santa Margherita Ligure
Price range (per night): ₹ 16,512 - ₹ 21,845
Hotel Class:4 star — Hotel Helios 4*
Number of rooms: 20
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Also Known As:
Helios Hotel Santa Margherita Ligure

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