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“Great home, awesome location.”
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Very good
4 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Rapallo, Italian Riviera, Liguria

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jack M
1 review
“Lack of Communication hurt rating”
Reviewed 25 September 2015 for a stay in September 2015

This is a mixed review, and the 3 star rating goes more to lack of communication than to the rental itself. Before we arrived in Rqpallo we received numerous e-mails from Bruno and his staff about the rental, specifically asking us not to use the dishwasher and washing machine at the same time, and also saying we should use the dishwasher instead of hand washing the dishes. OK there, except when we got to the apartrment, we were met by 2 women who spoke almost no English, but did bring a bag of goodies for us. They also took us to address 29 instead of 39. When we got inside, there was no dishwasher. Not just missing, but never there. Hmmm! When we questioned it, all we got were shoulder shrugs. We asked to have Bruno call us. He did not. We called him - he hung up when he heard English. We emaiiled one of hs associates - no answer! No communication at all during the entire week. We think we were shunted to another apartrment at the last minute (from 39 to 29 - without a dishwasher) and then completely ignored. Then again, the photos on the web site matched the apartment we had.

Now the good: This apartment could not have been better located. It was absolutely perfect: 5 minutes to a supermarket, 10 minutes to the train and bus station, 2 minutes to the waterfront, next door to a restaurant and coffee shop, also next door to a fresh fruit and vegetable store. It is also at one end of the main pedestrian shopping street, and our living room window overlooked the Piazza Garibaldi - great for people watching. The apartrment itself was well equipped, but had a strange layout. The entry level (one floor up) had a bedroom and bathroom. Up 2 steps to the living room. Down those 2 steps then up 2 other steps at a slightly different height, to the master bedroom, kitchen, and another bathroom. Street noise was present, but tolerable. As mentioned, it was pretty well stocked with supplies, although we had no pepper, but about three pounds of salt, a minor inconvenience. There is no air conditioning, but plenty of windows for ventilation.

In summary, the apartment was adequate, the location was excellent, supplies were more than sufficient, but a total lack of communication with the rental agent took a probable 4.5 rating down to a 3.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: second bathroomporly placed
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Earmark
Massachusetts
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great home, awesome location.”
Reviewed 7 May 2015 for a stay in April 2015

This home had a perfect location in Rapallo. Great street views from the living room and front bedroom with large windows so you can immerse yourself in the sights and sounds of Italy. The home was well-equipped and perfect for a small family or two couples. Two bedrooms and two bathrooms are a plus. It was also nice to have an actual living room space with a large couch. The front bedroom also has a couch, which makes for a nice extra space. The beds are not bad at all. Better than most in Italy. The home is up one short flight of stairs and is easily accessible for most. There is no direct parking with this home but we were able to find free parking at the Marina, about a half-mile away. This might be harder to do in the high-season or on the weekends. We didn't use the kitchen but it was nice to have if we had been staying longer. I would stay here again and I would highly recommend this home and Bruno. It was so nice to walk out the door and be in the middle of Rapallo. There is a nice cafe and hamburger shop right outside as well as a small market with fresh fruits and vegetables. Shopping and restaurants are all around you. The Castle is a stone's throw away as is the waterfront and promenade. The entire process was easy and wonderful. Grazie Mille for a great stay!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: The awesome location
Liked least: wi-fi did not work in the back bedroom.
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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