We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Artist's hotel”
Review of Hotel Astoria

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Astoria
Ranked #1 of 29 Hotels in Rapallo
Certificate of Excellence
Ankara, Turkey
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Artist's hotel”
Reviewed 19 July 2012

Great location, clean and nice basic rooms. Our room has one of the side terraces that was great. Friendly personnel. Most surprisingly the owner, manager, front officer; cheerful and hard working person is a world class concert pianist. Expensive hotel car parking.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sahmali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

612 reviews from our community

Traveller rating
    435
    153
    21
    3
    0
See reviews for
103
344
20
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2012

I hate to write a negative review, but I feel compelled to share my experience with the internet-verse.

My husband and I just spent 10 lovely days throughout Italy and we liked all of our hotels excpet for this one. We only stayed here one night as we made our way to Lake Como from Florence. First the good:
-Location is great, ocean front
-Beautiful hotel exterior, we had high hopes
-Very nice staff

Now the bad:
-Hardly a 4-star experience - the bed was hard, furniture was IKEA-esque, bathroom small and awkward. It's more of a low 3-star hotel
-Nothing worked in the room: internet broken, TV channels didn't work, A/C was a joke (the worst part of the room, since it was a very hot night)
-We slept with our windows open and listened to loud street noise the whole night, since we were so hot
-No hotel bellmen or valet (awkward parking situation)
-Expensive in lieu of all of this -- in total we paid nearly $300 US.

Good luck travellers!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelastoriarapallo, Owner at Hotel Astoria, responded to this review, 20 July 2012
Dear Mrs. Stephanie,
first of all we would like to thank you for having visited our hotel during your holiday last week.
We remember about you very well, but none of the staff members actually remembers you complaining about anything. What you define "bad" in your review are all services that regularly work and are daily successfully used by all our guests. For these reasons, I dare say your review has come up quite surprisingly , being as much unjustified as unexpected.
All hotel's services, such as air conditioned, wi-fi, TV may need a little "practice" to be used and the personnel is at our clients' complete disposal to help anyone who could be less "technology friendly". Of course, to be helped implies to ask for it...
Regarding the room you slept in, the measures are absolutely fine according to Italian style (the room is about 18 mq and the bathroom 5 mq).
Parking in Rapallo is quite hard and our hotel is the only 4 stars hotel sea front to have its own private, secure and guarded parking (which is usually considered an added value), but of course our clients can choose whether to use it or not.
Finally, regarding the price, the one you mentioned is definetely higher than the one really paid: the cost of your room was less than $200.00 (if you wish, we could send you a copy of the invoice).
Anyway, we are well aware of the fact that we can't meet everyone's taste and we thank you for your review, as every suggestion and critics can help us to improve more and more our service level.
Best regards
Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, Texas
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2012

This is our second trip to Rapallo, Italy and the Hotel Astoria. Each time we have had the room that opened into the front terrace. We both enjoyed the visit even though we miss the old owners. The new owners are just as nice. One is a Plastic Surgeon and the other is a world class concert pianist. Such a nice couple. Do visit them at their hotel.

Room Tip: Book a room with a front terrace.
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r_s638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 June 2012

We were here in late May 2012. We wanted a good hotel not rexpensive but close to Cinque Terre and Portofino. If these are your interests then this is a very good spot. Boat to Portofino is right in front of hotel and train station to go to Cinque Terre is about 2 minutes walk. Train to Cinque Terre is about a 35 minute ride. Rapallo is a beautiful small town and very safe. Around the hotel there are full of beautiful restaurants right by the water along a nice promenade heading towards the castle. Rooms are pretty basic but they are very clean. The owner Alessandro and his wife are fantastic. They are both helpful, pleasant and joy to talk to. Would definitely go back next time I will be in the area. Great location and great staff. Grazie Alessandro.
Pasquale from Canada.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Watchnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas, United States
Level 1 Contributor
3 reviews
Reviewed 14 June 2012

We spent two nights at the Hotel Astoria and we couldn't have been more pleased with our time spent there. The staff was incredibly friendly and very willing to help with anything. We unfortunately parked in the wrong spot and got a pretty big parking ticket. We didn't want to wait to pay it and miss out on the beach that day so the manager paid it for us while we were away and we just paid him back later. This is definitely the cutest hotel in Rapallo and is in a perfect place to visit the shopping streets, the beach and the Cinque Terre region (it's a short walk away from the train station). Would definitely stay there again!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Rapallo
0.1 km away
Best Western Hotel Tigullio Royal
0.6 km away
Excelsior Palace Hotel
1.4 km away
Grand Hotel Bristol Resort & Spa
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel Europa
Hotel Europa
#5 of 29 in Rapallo
966 reviews
2.5 km away
Grand Hotel Miramare
Grand Hotel Miramare
#3 of 21 in Santa Margherita Ligure
875 reviews
2.6 km away
Hotel Villa Anita
Hotel Villa Anita
#1 of 21 in Santa Margherita Ligure
630 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Astoria? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Astoria

Property: Hotel Astoria
Address: Via Antonio Gramsci 4, 16035, Rapallo, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Rapallo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
#1 Luxury Hotel in Rapallo
#2 Romantic Hotel in Rapallo
#2 Family Hotel in Rapallo
#2 Business Hotel in Rapallo
Price range (per night): ₹ 6,607 - ₹ 19,277
Hotel Class:4 star — Hotel Astoria 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Expedia, Booking.com and HotelQuickly so you can book your Hotel Astoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Astoria Hotel Rapallo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing